Exico Related/Cross Sell Mgr for Shopify

Exico Related/Cross Sell Mgr

Helps Managing Related or Cross Sell Products
Rating
4.7
Feedback
18
Reviews
Chart
#10,802
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews are overwhelmingly positive, with most merchants praising the app for being easy to install, simple to use, and effective at cross-selling or showing related products. A major strength repeatedly mentioned is the customer support: reviewers describe it as fast, responsive, helpful, and even willing to walk non-technical users through setup or make custom fixes quickly. Several users also note that the app is well priced and offers strong value compared with alternatives, and that it works reliably for the intended purpose. The main negative feedback is limited but important. One reviewer reported the app being down and not receiving a response from customer service for several days, which suggests occasional reliability or support delays. A few users also mentioned minor usability or customization limitations, such as the interface being confusing at first or wanting easier self-service options for small design changes. Overall, the app is viewed as a solid, affordable solution with excellent support, though there may be occasional issues with uptime or more advanced customization.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 17%
Less than a month 56%
Less than a year 22%
More than a year 6%
All reviews
1 / 5 Share
March 24, 2023

App is down - reached out to customer service 4 days ago with no response. Please help!

Store Using app Total reviews Average rating
Julio Designs Wholesale Almost 5 years 2 1.0
4 / 5 Share
May 17, 2019

It was a bit confusing to use at first, but the customer service is excellent! But it does a lot for a great cost compared to other apps Ive tried. Thank you!

Store Using app Total reviews Average rating
ModLoungePaperCompany 3 months 1 4.0
5 / 5 Share
Sept. 7, 2018

Works great and the support is excellent. They fixed a template issue within a couple of hours. Thanks!

Store Using app Total reviews Average rating
Alternative Source Medical About 3 hours 4 5.0
5 / 5 Share
June 29, 2018

Easy to use and great support!

Store Using app Total reviews Average rating
Marquet Fair Trade 7 days 1 5.0
5 / 5 Share
June 6, 2018

I needed to make a change to the location of my related product images, and the support team was very helpful!

Store Using app Total reviews Average rating
Object Fabricate About 3 hours 1 5.0

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