ABK grooming review for ExIm ‑ Export Import pages
Feb. 17, 2024
Dear Developer, Following the installation of your "Exim Export Import Pages Blogs Theme Settings" app, all blog pages on my Shopify store have been deleted. Despite receiving JSON files, the pages remain inaccessible. This issue is critical to our business, and I urgently request your immediate attention to resolve it. Please investigate and restore our blog pages promptly.
Dear ABK grooming, It looks like some misunderstanding. The app doesn't delete blog posts. Using the app you may perform the following actions: - export blog posts from your store to the ZIP file. - import blog posts from the ZIP file to your store. These actions don't delete any data. When exporting the blog posts data is copied to a ZIP file. The app only reads the posts and doesn't remove them. When importing the app adds new posts. And doesn't overwrite any data. If you import the same zip file multiple times, you will get the same post multiple times. Here is an example - https://monosnap.com/file/xnGSPCz9Cla2RZ6kAoAG7u9kHWxfwi You may see the app create new posts each time. Posts have different IDs and different URLs, like here - https://monosnap.com/file/B0eW2h5NRPiPJMkyyxBafmmy3m23eH So, your issue is not related to the app. You may get more details about your store at the Settings -> Store activity log For example - https://monosnap.com/file/ASXjYBIp23zZiHK9xUFL6CWAwXHuJR You may create a staff account for me [email protected], so I may help you to investigate the issue. Best regards
