Simplify Exit Intent Survey for Shopify

Simplify Exit Intent Survey

Collect vital information about why shoppers leave your store
Developer
Robert Mardall
Rating
4.9
Feedback
7
Reviews
Chart
#6,674
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews are overwhelmingly positive. Users consistently praise the app for being easy to set up, intuitive, and simple to customize, with several mentioning useful design controls like color sliders and custom CSS. The dashboard and poll statistics are also highlighted as valuable for understanding customer behavior and improving the store. Support is a major strength throughout the reviews, with Robert/Rob repeatedly singled out for being fast, helpful, and willing to go above and beyond, including implementing custom features and assisting with customizations. Negative feedback is limited, but a few minor gaps appear. One reviewer noted that they had just installed the app and could not yet judge its full performance, while another suggested that multilingual support would be a welcome improvement. Overall, the reviews suggest a reliable, easy-to-use app with standout customer support and strong analytical value, with only small feature requests rather than serious complaints.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 14%
Less than a month 86%
Less than a year 0%
More than a year 0%
All reviews
5 / 5 Share
Feb. 19, 2026

Store Using app Total reviews Average rating
Legona-DE 3 days 6 5.0
5 / 5 Share
Feb. 13, 2026

Sehr schneller uns sehr guter Kundensevice, Pop-Up Einrichtung ist einfach und schnell erledigt. Ein Vorschlag zur Weiterentwicklung: Mehrsprachigkeit wäre toll!

Store Using app Total reviews Average rating
Biowaves Shop 2 days 5 4.8
5 / 5 Share
Sept. 23, 2024

Excellent support from Robert! Easy to customize and use, must have tool for any business.

Store Using app Total reviews Average rating
Spice Bazaar 5 days 2 5.0
5 / 5 Share
July 2, 2024

I've been using this exit poll plugin for Shopify, and it is already a game-changer for our business! The setup was incredibly easy and straightforward, allowing us to get it up and running in no time. Not only can you change the colors and appearance with easy sliders, but you can also add your own custom CSS. The form itself is simple and user-friendly, ensuring that our website visitors have no trouble providing their feedback. The plugin also comes with a fantastic dashboard that shows all the poll stats in an easy-to-understand format, which is crucial for analysis. A special shoutout to Robert, who went above and beyond to add a feature to the app that allows us to view poll results by date range. This will be invaluable for us, as it lets us isolate and analyze specific time periods. For instance, when changing our survey response options, it is now possible to see how the new poll performs compared to the old one. Overall, this plugin will provide us with critical insights into why customers are leaving without making a purchase, and it will be instrumental in helping us improve our site. I highly recommend it!

Store Using app Total reviews Average rating
4 / 5 Share
April 22, 2024

I just installed the app so I cant speak fo rhow it works yet but i can say the support, if needed, is top notch.

Store Using app Total reviews Average rating
Developer Reply

Thank you for the kind review! Let me know if you need any help in future! Best, Rob

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