ExOrders ‑ Return & Exchange for Shopify

ExOrders ‑ Return & Exchange

A Handy and Highly Efficient Return and Exchange Counter

Rating

3.0

feedback

4

Reviews

chart

#10,018

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    50%
  • Less than a month
    25%
  • Less than a year
    25%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are mixed, with both positive and negative feedback. On the positive side, users appreciate the quick and professional support provided by the support team. They were able to resolve issues efficiently and help with various requests, such as fetching products and handling returns. However, on the negative side, some users experienced difficulties with the app not working properly in their shop. Additionally, there were complaints about the app being in beta version and the lack of responsiveness from the developer when it comes to addressing issues.

Highlights

Efficient and professional support from the team
App not working properly in some shops
Beta version with limitations and lack of responsiveness from developer

Rating Breakdown

  • 5
    50% (2 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    50% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

July 23, 2022

I face a problem regards fetching products in-app, I contact to the support team, and they are very politely and resolve the issue in a minimum time. Thank You

Using app

About 19 hours

Total reviews

1

Average rating

5.0

1 / 5 Share

June 2, 2022

De app geinstalleerd en instellingen geplaatst. Echter de applicatie werkt niet in de shop. App is moeilijk bereikbaar, geen mail zichtbaar of chat. Mail moeten opzoeken via shopify. Reeds enkele dagen nu aan t wachten op een antwoord/oplossing. Ook al is de app gratis, lijkt me niet de bedoeling dat je dagen moet wachten voordat er hulp geboden word ...

Using app

3 months

Total reviews

3

Average rating

2.3

Developer Reply

Bedankt voor het identificeren van het probleem. We hebben het bekeken en opgelost.

5 / 5 Share

Sept. 24, 2021

This app helped me so much, thank you to the support team, they answered my requests very fast and I could solve many things regarding returns ! Very professional

Using app

18 days

Total reviews

2

Average rating

4.0

1 / 5 Share

Sept. 21, 2021

There is countless things not working right on this app. The developer disclosed: "This app is a beta version. Currently, we are working pro version (subscriptions). We can work on your requirements but you have to pay for this."

Using app

About 15 hours

Total reviews

30

Average rating

4.1

Developer Reply

This is app is working in several stores but they asked for a totally different UI and we denied and offer a new app for them according to their requirements. When we offer services they behave like cheap persons.

All reviews

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