ExOrders ‑ Return & Exchange
A Handy and Highly Efficient Return and Exchange Counter
Rating
3.0
feedback
4
chart
#9,555
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Reviews Summary
The reviews for this Shopify app are mixed, with some users praising the quick and helpful support team for resolving issues efficiently, while others express frustration over the app not functioning properly and difficulties in reaching the support team. Positive feedback highlights the app's assistance with managing returns and the professionalism of the support team. On the other hand, negative reviews mention problems with the app's functionality and concerns about the developer's approach to offering paid solutions.
Highlights
Rating Breakdown
All reviews
July 23, 2022
I face a problem regards fetching products in-app, I contact to the support team, and they are very politely and resolve the issue in a minimum time. Thank You
June 2, 2022
De app geinstalleerd en instellingen geplaatst. Echter de applicatie werkt niet in de shop. App is moeilijk bereikbaar, geen mail zichtbaar of chat. Mail moeten opzoeken via shopify. Reeds enkele dagen nu aan t wachten op een antwoord/oplossing. Ook al is de app gratis, lijkt me niet de bedoeling dat je dagen moet wachten voordat er hulp geboden word ...
Bedankt voor het identificeren van het probleem. We hebben het bekeken en opgelost.
Sept. 24, 2021
This app helped me so much, thank you to the support team, they answered my requests very fast and I could solve many things regarding returns ! Very professional
Sept. 21, 2021
There is countless things not working right on this app. The developer disclosed: "This app is a beta version. Currently, we are working pro version (subscriptions). We can work on your requirements but you have to pay for this."
This is app is working in several stores but they asked for a totally different UI and we denied and offer a new app for them according to their requirements. When we offer services they behave like cheap persons.
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