ExOrders ‑ Return & Exchange
A Handy and Highly Efficient Return and Exchange Counter
Rating
3.0
feedback
4
chart
#10,206
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
50%
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Less than a month
25%
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Less than a year
25%
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More than a year
0%
Reviews Summary
The reviews for this Shopify app are mixed, with some users praising the quick and polite support team for resolving issues efficiently, while others express frustration with the app not working properly and the lack of responsiveness from the support team. Positive feedback highlights the fast response time and professional assistance provided by the support team. On the other hand, negative reviews mention difficulties in reaching the support team, long wait times for responses, and issues with the app not functioning correctly. Some users also expressed disappointment with the app being in beta version and the developer's mention of a paid pro version in the future.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
July 23, 2022
I face a problem regards fetching products in-app, I contact to the support team, and they are very politely and resolve the issue in a minimum time. Thank You
June 2, 2022
De app geinstalleerd en instellingen geplaatst. Echter de applicatie werkt niet in de shop. App is moeilijk bereikbaar, geen mail zichtbaar of chat. Mail moeten opzoeken via shopify. Reeds enkele dagen nu aan t wachten op een antwoord/oplossing. Ook al is de app gratis, lijkt me niet de bedoeling dat je dagen moet wachten voordat er hulp geboden word ...
Bedankt voor het identificeren van het probleem. We hebben het bekeken en opgelost.
Sept. 24, 2021
This app helped me so much, thank you to the support team, they answered my requests very fast and I could solve many things regarding returns ! Very professional
Sept. 21, 2021
There is countless things not working right on this app. The developer disclosed: "This app is a beta version. Currently, we are working pro version (subscriptions). We can work on your requirements but you have to pay for this."
This is app is working in several stores but they asked for a totally different UI and we denied and offer a new app for them according to their requirements. When we offer services they behave like cheap persons.
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