ExOrders ‑ Return & Exchange for Shopify

ExOrders ‑ Return & Exchange

A Handy and Highly Efficient Return and Exchange Counter

Rating

3.0

feedback

4

Reviews

chart

#9,555

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    50%
  • Less than a month
    25%
  • Less than a year
    25%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are mixed, with some users praising the quick and helpful support team for resolving issues efficiently, while others express frustration over the app not functioning properly and difficulties in reaching the support team. Positive feedback highlights the app's assistance with managing returns and the professionalism of the support team. On the other hand, negative reviews mention problems with the app's functionality and concerns about the developer's approach to offering paid solutions.

Highlights

Efficient and helpful support team
App functionality issues
Professionalism in handling requests
Difficulty in reaching support team
Developer's approach to paid solutions

Rating Breakdown

  • 5
    50% (2 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    50% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

July 23, 2022

I face a problem regards fetching products in-app, I contact to the support team, and they are very politely and resolve the issue in a minimum time. Thank You

Using app

About 19 hours

Total reviews

1

Average rating

5.0

1 / 5 Share

June 2, 2022

De app geinstalleerd en instellingen geplaatst. Echter de applicatie werkt niet in de shop. App is moeilijk bereikbaar, geen mail zichtbaar of chat. Mail moeten opzoeken via shopify. Reeds enkele dagen nu aan t wachten op een antwoord/oplossing. Ook al is de app gratis, lijkt me niet de bedoeling dat je dagen moet wachten voordat er hulp geboden word ...

Using app

3 months

Total reviews

3

Average rating

2.3

Developer Reply

Bedankt voor het identificeren van het probleem. We hebben het bekeken en opgelost.

5 / 5 Share

Sept. 24, 2021

This app helped me so much, thank you to the support team, they answered my requests very fast and I could solve many things regarding returns ! Very professional

Using app

18 days

Total reviews

2

Average rating

4.0

1 / 5 Share

Sept. 21, 2021

There is countless things not working right on this app. The developer disclosed: "This app is a beta version. Currently, we are working pro version (subscriptions). We can work on your requirements but you have to pay for this."

Using app

About 15 hours

Total reviews

30

Average rating

4.1

Developer Reply

This is app is working in several stores but they asked for a totally different UI and we denied and offer a new app for them according to their requirements. When we offer services they behave like cheap persons.

All reviews

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