ExOrders ‑ Return & Exchange for Shopify

ExOrders ‑ Return & Exchange

Automate the return/exchange process and have happy customers

Rating

3.0

feedback

2

Reviews

chart

#16,214

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    50%
  • Less than a day
    50%
  • Less than a month
    0%
  • Less than a year
    0%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are polarized, with one user praising the app for its helpful support team and efficient problem-solving capabilities, particularly in handling returns. On the other hand, another user expressed frustration with numerous issues in the app, highlighting that it is still in beta and requires payment for additional features. The positive review emphasizes the professionalism of the support team, while the negative review points out the app's current limitations and the need for paid upgrades.

Highlights

Efficient support team and problem-solving
App still in beta with limitations
Professionalism of support team
Need for paid upgrades
User frustration with app issues

Rating Breakdown

  • 5
    50% (1 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    50% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Sept. 24, 2021

This app helped me so much, thank you to the support team, they answered my requests very fast and I could solve many things regarding returns ! Very professional

Using app

3 minutes

Total reviews

2

Average rating

4.0

1 / 5 Share

Sept. 21, 2021

There is countless things not working right on this app. The developer disclosed: "This app is a beta version. Currently, we are working pro version (subscriptions). We can work on your requirements but you have to pay for this."

Using app

About 15 hours

Total reviews

33

Average rating

4.2

Developer Reply

This is app is working in several stores but they asked for a totally different UI and we denied and offer a new app for them according to their requirements. When we offer services they behave like cheap persons.

All reviews

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