ExOrders ‑ Return & Exchange for Shopify

ExOrders ‑ Return & Exchange

Automate the return/exchange process and have happy customers
Rating
3.0
Feedback
2
Reviews
Chart
#8,519
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews show a split experience with the app. On the positive side, one merchant found it very helpful for managing returns and praised the support team for being fast, professional, and effective at resolving issues. This suggests the app can be valuable when it works well and that customer support is a strong point. On the negative side, another merchant reported that many features were not working properly and expressed frustration with the app being described as a beta version. They also felt that needed changes or requirements would only be addressed for an additional fee, which created a sense of dissatisfaction and concern about product maturity and pricing. Overall, the app appears to have responsive support but may still have reliability and transparency issues for some users.

Time spent using app
How long merchants keep the app installed.
Less than an hour 50%
Less than a day 50%
Less than a month 0%
Less than a year 0%
More than a year 0%
All reviews
5 / 5 Share
Sept. 24, 2021

This app helped me so much, thank you to the support team, they answered my requests very fast and I could solve many things regarding returns ! Very professional

Store Using app Total reviews Average rating
Cosmekarn 3 minutes 2 4.0
1 / 5 Share
Sept. 21, 2021

There is countless things not working right on this app. The developer disclosed: "This app is a beta version. Currently, we are working pro version (subscriptions). We can work on your requirements but you have to pay for this."

Store Using app Total reviews Average rating
Cymbal House About 15 hours 34 4.2
Developer Reply

This is app is working in several stores but they asked for a totally different UI and we denied and offer a new app for them according to their requirements. When we offer services they behave like cheap persons.

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