ExOrders ‑ Return & Exchange for Shopify

ExOrders ‑ Return & Exchange

Automate the return/exchange process and have happy customers

Rating

3.0

feedback

2

Reviews

chart

#17,276

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    50%
  • Less than a day
    50%
  • Less than a month
    0%
  • Less than a year
    0%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are polarized, with one user praising the support team for their quick responses and professional assistance in resolving return-related issues. On the other hand, another user expressed frustration with the app's functionality, citing numerous issues and the developer's indication that it is still in beta and requires payment for additional features.

Highlights

Positive feedback on support team's responsiveness and professionalism
User frustration with app functionality and developer's disclosure of beta status and paid features

Rating Breakdown

  • 5
    50% (1 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    50% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Sept. 24, 2021

This app helped me so much, thank you to the support team, they answered my requests very fast and I could solve many things regarding returns ! Very professional

Using app

3 minutes

Total reviews

2

Average rating

4.0

1 / 5 Share

Sept. 21, 2021

There is countless things not working right on this app. The developer disclosed: "This app is a beta version. Currently, we are working pro version (subscriptions). We can work on your requirements but you have to pay for this."

Using app

About 15 hours

Total reviews

33

Average rating

4.2

Developer Reply

This is app is working in several stores but they asked for a totally different UI and we denied and offer a new app for them according to their requirements. When we offer services they behave like cheap persons.

All reviews

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