Expandly
Connect your store to eBay, Amazon, Etsy, Xero & more
Rating
3.9
feedback
10
chart
#11,980
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
10%
-
Less than a day
10%
-
Less than a month
0%
-
Less than a year
40%
-
More than a year
40%
Reviews Summary
The reviews for the Expandly Shopify App are mixed, with both positive and negative feedback from users. On the positive side, many users appreciate the app's ability to manage stock levels across multiple platforms such as Shopify, Etsy, Amazon, and eBay. The customer support team is highlighted as outstanding, with quick responses and helpful assistance. Users also mention that Expandly has helped them save time and streamline their operations, allowing them to focus on growing their businesses. However, there are some negative aspects mentioned in the reviews. Some users find the app overpriced, especially considering the functionality limitations such as the inability to change prices easily. Additionally, there are complaints about the app not being fully integrated into Shopify and issues with certain features like USPS support.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Sept. 10, 2019
Not impressed with this app - you dont find out the functionality (or lack thereof) until you have installed and invested countless hours on it. You cannot change prices (short of scrapping your entire store and starting again( on the AUD$90 A MONTH membership. Thats insane. If you want that, its $190 AUD a month! It doesnt work well with etsy - updates etsy made a year ago have not been implemented (even after i made them aware) so there are constantly error messages. The search function within the app is poor at best, so good luck scrolling through 1000 listings to find the one you want to edit. Overpriced and undercooked, i wouldnt recommend, especially for more money than your shopify site costs.
Thank you for your feedback on your experience of using Expandly. We took your comments on board and our team has worked to ensure that Expandly provides the most complete and cost-effective multichannel eCommerce platform. We did have some kinks to iron out when the platform was first launched but it's due to the reviews and feedback from our users that we have been able to address them head-on. As a company, we are committed to continuing to develop and enhance the platform so that it helps our eCommerce customers to save time and focus on growing their businesses. Best wishes, The Expandly Team
March 11, 2019
I was nervous about investing in Expandly as I wasn't sure if it would be worth it, but a year later and it remains one of the best decisions I've made! I sell on multiple platforms (including Amazon, Shopify, Etsy and Ebay) and Expandly has been an absolute game changer in terms of allowing me to manage everything in one place. I was also a bit cynical about getting the level of support I needed being such a small business. However, their customer support team are outstanding. They've gone out of their way to help me with any issue, respond quickly and have really taken the time to help me get the most out of Expandly. It has already reduced my time dealing with orders by 40% which has really allowed me to focus on actually growing the business.
Thank you so much for reviewing Expandly, we really appreciate the love! It's great that using Expandly has saved you time and allowed you to focus on the important stuff like growing your business - that's definitely what we're here for. Our team really enjoy working with Cheeky Zebra and we hope that the platform continues to help you. Best wishes, The Expandly Team
Nov. 14, 2018
Great app I use it to control my stock levels on Etsy as synced with my shopify store. The staff manually upload the levels for me as its a bit tricky. They go the extra mile! Thank you Marie https://www.loveamberx.co.uk
Using app
Over 1 year
Total reviews
12
Average rating
4.7
Thank you so much for taking the time to review Expandly - it's always a pleasure to help you with anything you need. The most important thing for us is for you to get the most out of the platform and our team is committed to helping you on your way to success. Best wishes, The Expandly Team
July 11, 2018
Para dar de baja te hacen llamar por telefono y es un proceso engorroso.
Thank you for leaving us a review based on your experience of using Expandly. To make it quick and easy for our customers to unsubscribe from receiving updates from us, and to ensure that we fully comply with GDPR regulations, a function is included within the Expandly platform that enables users to unsubscribe. We were made aware of how cumbersome the original process was, so we made sure it was resolved as a priority. Best wishes, The Expandly Team
May 2, 2018
Managing stock across multiple Shopify stores and Amazon and Ebay is a nightmare as is adding new products and having to repeat this for all channels. Expandly does this for you and more. I like the product and the customer service team were very helpful. Glad I found this app.
Thank you for taking the time to review Expandly! We're so pleased that the platform is helping you to list your products across all your sales channels easily and efficiently. Our team are always more than happy to help with whatever you need! Best wishes, The Expandly Team
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