Experify Connecting Customers
Boost your Brand with real customer connections
Rating
1.9
feedback
3
chart
#17,290
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Less than a month
67%
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Reviews Summary
The reviews for the Experify app are mixed, with one user expressing disappointment in the lack of availability of the Basic plan and poor customer care. On the other hand, two users gave a 5-star rating, praising the app for its ability to facilitate test rides for expensive e-bikes, build community among customers, and provide unique social proof features. The positive themes include ease of setup, helpful staff, community-building, and unique social proof elements. However, the negative theme revolves around the lack of customer care and unavailability of certain features like the email invitation function and detailed geographic info analysis.
Highlights
Review RSS Feed
All reviews
Oct. 25, 2025
I’m very disappointed with my experience. The Basic plan was never available, and no one has responded to my repeated attempts to get help. It’s a real shame — this could have been a fantastic app, but the lack of customer care completely destroys the experience.
June 4, 2024
We’ve been using Experify since they first started years ago. We sell expensive e-bikes D2C and the hardest part is having bikes available for test ride. Having a network of hundreds of customers opting into the Experify platform to offer test rides and answer questions to people in their local community has been a game changer for us. It’s helped build community among our customer base, and taken a lot of the manual work out of connecting customers together. The mini profiles and populated location map also are amazing and unique source of social proof. Highly recommend Experify to anyone!
Thank you Team Bunch Bikes! It's been so great to see how your Bunch Squad Community has grown over the years. We are happy to have had the chance to contribute to your success story!
May 7, 2024
The staffs were very helpful and the set up was easy. Hope the email invitation function will be added soon and it will be great if we can have more general geographic info analysis.
Thank you for the kind words, Team Heybike! 😍 Just a reminder: a version of the email invitation functionality is already available in the advanced dashboard, but we are working hard to get this more natively integrated with Shopify. And thank you for suggesting more geographic analytics - great to know this would be of value. We added this to our feature backlog.
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