Rating

4.6

feedback

24

Reviews

chart

#4,852

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    8%
  • Less than a month
    21%
  • Less than a year
    58%
  • More than a year
    4%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the app's functionality and the excellent customer support provided by the team. Many users highlighted the ease of integration and the seamless performance of the app on their online stores. The search engine was particularly commended for its effectiveness across different devices and store sizes. Customers appreciated the quick and responsive nature of the search tool, making it a valuable addition to their storefronts. However, there were a few negative comments regarding sudden price increases and billing issues, which some users found concerning. Overall, the app seems to have a strong reputation for enhancing search functionality and providing top-notch customer service.

Highlights

Positive feedback on functionality and ease of integration
Excellent customer support
Effective search engine across devices and store sizes
Concerns about sudden price increases and billing issues
Quick and responsive search tool

Rating Breakdown

  • 5
    88% (21 ratings)
  • 4
    8% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 6, 2024

Great function and even better support. repsonsive and willing to listen to suggestions

Using app

--

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the fantastic review! We're thrilled to hear you find Expertrec's search functionality great and our support team responsive. We're always happy to listen to suggestions for improvement. Please feel free to reach out if you have any!

5 / 5 Share

Feb. 22, 2024

This is a great application, integrating it to our store was easy and seamless. It performs really well for us. The support team is extremely helpful and has provided guided assistance to us whenever we needed and always solves problem promptly. Highly recommended!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear it! Thank you for the amazing review and for choosing our app. We're always happy to help in any way we can.

5 / 5 Share

Feb. 19, 2024

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-star rating! We appreciate your business.

5 / 5 Share

Oct. 4, 2023

This is an outstanding search engine and the best I have seen for an online presence in Shopify. Works extremely well for all devices and is very clever in the way it interacts with the Shopify experience. I would highly recommend it for storefronts of any size. With over 4000 products it is critical that we have a search engine that is quick, agile and responsive. A must have.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that you're finding our search app outstanding and that it's enhancing your Shopify online presence. Your recommendation means a lot to us. If you ever need any assistance or have further feedback, please don't hesitate to reach out.

1 / 5 Share

June 11, 2023

It says 14 days free, I only used it for less than a day and they charged me the same, this application is a scam

Using app

10 minutes

Total reviews

3

Average rating

2.3

Developer Reply

Dear Customer, We sincerely apologize for any inconvenience caused. We have issued a refund as there was a technical glitch in the subscription process. We have addressed the issue and apologize once again. We value our customers and are happy to help you integrate our search with your store and address any issues or gaps you have encountered. Furthermore, we will provide you with a one-month free credit to use our search. Please let us know how we can assist you; we are eager to help. Best regards, Expertrec Team

All reviews

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