Rating

4.9

feedback

17

Reviews

chart

#4,332

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    12%
  • Less than a day
    12%
  • Less than a month
    47%
  • Less than a year
    24%
  • More than a year
    0%

Reviews Summary

The reviews for the Shopify App are overwhelmingly positive, with users praising the excellent customer support provided by the ExpertRec team. Customers highlight the responsiveness, professionalism, and helpfulness of the support team, as well as the quick resolution of any issues encountered. The app itself is highly recommended for its fantastic onsite search functionality, lightning-fast and relevant search results, ease of integration, and customization options. Users also appreciate the app's performance on all devices and its ability to enhance the search function of their online stores. However, there is one negative review mentioning a billing issue where the user was charged despite using the app for less than a day, labeling it as a scam.

Highlights

Excellent customer support and responsiveness
Highly recommended for onsite search functionality and performance
Ease of integration and customization options
Positive impact on search function of online stores
Billing issue mentioned in one review

Rating Breakdown

  • 5
    94% (16 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    6% (1 ratings)

Reviews with Text

  • 88% (15)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 25, 2026

We had a great experience working with ExpertRec Support. The team was responsive, professional, and helpful throughout the troubleshooting process.

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 16, 2026

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2025

Fantastic onsite search. The team is very communicative and quick to respond. Search results are lightning fast, relevant and customizable. Highly recommend.

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 6, 2024

Great function and even better support. repsonsive and willing to listen to suggestions

Using app

15 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the fantastic review! We're thrilled to hear you find Expertrec's search functionality great and our support team responsive. We're always happy to listen to suggestions for improvement. Please feel free to reach out if you have any!

5 / 5 Share

Feb. 22, 2024

This is a great application, integrating it to our store was easy and seamless. It performs really well for us. The support team is extremely helpful and has provided guided assistance to us whenever we needed and always solves problem promptly. Highly recommended!

Using app

13 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear it! Thank you for the amazing review and for choosing our app. We're always happy to help in any way we can.

All reviews

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