SS: Product Expiration Dates
Shelf life & best by date management for inventory &...
Rating
4.5
feedback
13
chart
#2,032
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
31%
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Less than a year
15%
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More than a year
46%
Reviews Summary
The reviews for the Product Expiration Dates app are overwhelmingly positive, highlighting the exceptional level of support provided by the team, particularly by individuals like Tim and Skye. Users appreciate the app's ability to manage inventory expiry efficiently, reduce stock wastage, and increase revenue. The app is praised for its versatility in working with single products, variants, bundles, and different expiry dates. Customers also value the proactive and responsive support team that goes above and beyond to customize the app to meet specific needs. However, there are some concerns raised about bugs in the app, language barriers with the support team, and compatibility issues with certain Shopify functions like store pickup.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 9, 2024
The level of support this app provides is absolutely amazing. I have never worked with a team so proactive in trying to help us find a solution for our unique circumstances. A special call out here to Tim! Instructions they provide are easy to understand and offered multiple solutions for our circumstances. The app does exactly what it's meant to do and it will now be a core app for us to manage expiry dates and batches.
May 3, 2024
The app have lot of bugs and we had to be the QA of this app to let them know of the problems they have or functions that must be added to the app. For example, this is not compatible with orders that are placed for store pickup (native function of Shopify) as stock is discounted using the main warehouse of the e-commerce and not from the branch. Something basic. I tried to book a call with support team, because writing English was not good and did not understand what they were saying, but devs or support team kept writing me in a illegible English.
Our team is a bit puzzled by this review: 1) When using our Inventory Push feature you wanted the app to set on hand inventory quantity instead of available inventory quantity. We implemented this new functionality for you for free, out of the kindness of our hearts. During the review phase (is this what you're calling "QA"?) we agreed to add some additional functionality that you requested at no cost. 2) We have many customers using our app for store pickup without any problems. If an order is placed and has a fulfillment location we assign expiration dates from that location. Your "store pickup" orders did not have a fulfillment location so they were assigned the soonest expiring inventory from across all locations, per the configuration. We explained this situation to you (as did Shopify support) and offered alternative solutions. 3) We spent months communicating with your shop in English without any issues. We are all native English speakers. We are also happy to meet via video chat. We do it all the time. We proposed a time for a video chat and you never responded. Odd. If you prefer to communicate in another language please let us know and we will try to accommodate. 4) The level of support we provide is something you will not get with most Shopify apps. If one checks our reviews across all our apps they will see the exemplary level of customer support we provide to our users 7 days a week.
Sept. 28, 2023
Being able to manage Inventory expiry using this app has saved us time, reduced stock wastage and increased our revenue. Great support and app features.
Aug. 10, 2023
Being a Venture Capitalist, I value unique solutions and stellar service. The team, led by Tim, astounded me with their attentiveness. Their dedication to customizing the app to fit my needs was exceptional. Tim grasped my VC background and ensured the app aligned with my objectives. Their commitment goes beyond the norm. They transformed challenges into innovative solutions, setting a new standard. As a VC, I've seen numerous offerings, but this APP stands out. For a flawless app tailored to your business, this APP reigns supreme. Major props to Tim and the team for raising the bar.
Oct. 8, 2022
The app is amazing, quite versatile, works with single products, product variants and bundles. It also allows for batches with different expiry dates. Best of all, it also allows your store to display the expiry date automatically on the product page. The team behind this app are amazing, supportive, responsive and truly understand their customers and their needs. This app gets a 5-star score in our books.
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