EXPO ‑ Extra Product Options
EXPO ‑ Extra Product Options
Rating
4.7
feedback
52
chart
#936
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
15%
-
Less than a month
44%
-
Less than a year
31%
-
More than a year
4%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising its ease of use, helpful customer support, and effectiveness in adding customizable options to products. Many users highlighted the quick response times of the support team and their ability to resolve issues promptly. The app was commended for its intuitive interface, seamless integration with different themes, and the free price add-on option, which set it apart from other similar apps. However, there were a few negative reviews mentioning issues with support response times, compatibility problems with themes, and instances where the app caused pricing errors leading to financial losses for some users.
Highlights
Review RSS Feed
All reviews
Oct. 29, 2025
What should have been a simple issue to resolve turned into a frustrating experience. I reached out to support and clearly described my problem, but Bruce (the operator) left me waiting for over 45 minutes with no response, only to send an automated message asking for my email so they could get back to me. There was no apology, no explanation for the delay, and no effort to actually help. If you are running a business and need timely or reliable support, I would not recommend this app.
Oct. 4, 2025
Works exactly as expected! The interface is clean, easy to use, and very intuitive. I had a few questions while setting things up, and the support team responded super quickly and was incredibly helpful. Great experience overall - definitely recommend!
Sept. 12, 2025
Great app, very useful and easy to use. I’m really happy with it and with the staff who helped me when I needed support.Thank you!
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