L'atelier des petits mots review for EXPO ‑ Extra Product Options
Aug. 24, 2022
J'ai dû désinstaller cette application car celle-ci vole les infos des clients et pose un problème de sécurité important. J'ai vu ainsi mes accès à mon compte Google Ads et Google Merchant Center bloqués à cause de cette application. JE NE RECOMMANDE PAS
Hi, We’re terribly sorry that you're not having a great experience with our app. To clarify those issues: We use Checkout API to create extra product options, which results in order tracking not appearing in Google Analytics and other sales reports. This is a known behavior, and that's why there are many analytics apps built to help with this kind of connection and tracking enhancements. But best I can tell, we don’t ask for your customers’ information or store them in any way. We have sent a ticket to Shopify Dev portal to ask for some known cases in which app access scopes may influence Google Shopping account. It could be that there are some sort of requirements for the merchant account, which causes the store to come into violation of. My best advice here is to reach out to Google Merchant support for further context. It can be a false detection. Thank you so much for your understanding. All the best, SeedGrow Apps Support Team