SALUUS review for syncX: Order Export
Dec. 22, 2021
The feed is not working, as per StockSinc. This problem was detected a few days ago. It has always worked since 2020. Furthermore, the synchronization phase of our supplier on the FTP account (who does not use Exportible) works as usual and they insert their exchange files without errors. What have you changed?
Developer Reply
We understand the frustration you going through. The FTP was working before but it wasn't working. It is possible the vendor block our server IP from accessing the FTP. Do you have the vendor contact? Do share so we can help work with them on this.
Developer
Shopify App Store