Outlink External Links Button
Outlink External Links Button App
Rating
4.9
feedback
249
chart
#2,313
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
7%
-
Less than a month
27%
-
Less than a year
54%
-
More than a year
12%
Reviews Summary
The reviews for the Outlink Shopify App are a mix of positive and negative feedback. While some users praise the app for its usefulness in affiliate marketing and the outstanding customer service provided by the support team, others express concerns about the app's potential to delete products from the Shopify store if used incorrectly. Positive themes include excellent customer service, quick response times, ease of use, and effectiveness in managing external links. On the other hand, negative themes revolve around the risk of accidental product deletion and the lack of support in such cases.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Sept. 11, 2024
I have been looking for an App to add external links for products, such as ‘Buy On Amazon’. After a little bit of confusion on (on my side) I asked the support team to help me with the installation, which they did in under 24hrs. I now have external affiliate links to products thus providing me with additional income. Brilliant and recommend.
Aug. 27, 2024
This app is amazing. But be aware; The app can delete products in your shopify store! Means that if you press the wrong button in the app your product is deleted in your store. You can not get it back. The app shouldn't have access to changings like that in the store. There is even a "delete all" button which would delete ALL YOUR PRODUCTS FROM YOUR STORE (not the links). Be aware. This can delete your whole store and there is no backup. You would be screwed. I wrote to the shopify support so that they take action. The outlink support wrote me that if you delete them they are gone, they do not even have a back up for cases like that. Nightmare an highly unprofessional. Imagine someone deleting 1000 products! Better chose another option if possible for you.
Thank you for sharing your feedback, although I must express my disappointment with your 1-star rating, especially since it is not a reflection of the app's functionality or performance. The delete product functionality you mention was implemented after repeated requests from many of our users who needed a way to manage their stores more effectively. It's crucial to highlight that this feature is accompanied by clear warnings and confirmations before any deletion is processed, ensuring that users are fully aware of the action they are about to take. Our goal is to provide tools that empower merchants to run their stores more efficiently, and we take great care to include safeguards like these to prevent accidental deletions. We encourage all users to carefully read and understand the warnings provided before confirming such actions. We strive to offer a versatile tool that meets a variety of needs, and we understand that not every feature will be used or appreciated by every user. However, rating the app poorly because of a feature that is both optional and clearly communicated is neither fair nor reflective of the app's true value. We urge you to reconsider your rating based on the app’s overall functionality and effectiveness. If there are any other concerns or if you require further assistance, we are here to help.
Aug. 15, 2024
It doesn't work anymore. There is no support. Is there something better? I am going to cancel it.
Aug. 2, 2024
Very useful app for affiliate marketing and an outstanding help service. I am having a good experience with outlink.
WOW! Thank you so much for this 5-star review. We really appreciate you trusting the app and helping to share the word about us. We’re here for you anytime.
July 29, 2024
good support
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us!
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