Dotstore Extra Fees Manager
Easily add and manage custom checkout fees with advanced rules
Rating
1.0
feedback
2
chart
#6,740
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
50%
-
Less than a year
0%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify App highlight two main issues: limitations in the free version and poor customer support. Users mention that the free version restricts the creation of extra fee charges and lacks conditional logic. Additionally, customers express dissatisfaction with the app's customer support, describing it as awful and not recommending the app.
Highlights
Review RSS Feed
All reviews
March 14, 2026
The free version doesn't even let you use the "1" limit of creating Extra Fee Charges for our Shopify store. Conditional logic is not included in the free version. Even at the time, the free version allowed you to add only 1 fee.
Jan. 28, 2026
Customer support is awful. I don't recommend this app.
Hi there, thank you for your feedback, and we're sorry to hear you had a frustrating experience with our support team. We want to clarify that our support team responds to all tickets within 24 hours on business days. Queries submitted over the weekend are queued and handled promptly starting Monday. We apologize if your request fell during that time. In the meantime, we have detailed help documents and video tutorials available here: https://docs.thedotstore.com/article/1231-installation-setup Please create a support ticket here: https://www.thedotstore.com/support-ticket/ and we'll personally ensure your issue gets resolved quickly. We're committed to helping you succeed with our app.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more