Eye4Fraud | Fraud Protection
Prevent fraud chargebacks and sell globally with confidence
Rating
4.7
feedback
33
chart
#4,005
All reviews
Rating Breakdown
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Jan. 9, 2023
Eye4fraud is the best fraud protection and insurance for fraud orders, very easy to install and setup, great customer service
Nov. 4, 2022
I was happy to start , until I realized I was being charged monthly $58 for 100 orders. I keep getting email about a check being sent to my address due to the chargeback. I only got pay the amount not $15 extra the bank fee charges for the chargeback. I been waiting 4 months each month I should be getting a check. I email them ,and say I should be getting it. I been so patience ,and It makes feel upset how this business handles customers. I though this app is free until I was being charged every order regardless If I would get a refund or not. For small business owners it is a big lost putting my trust in them. Now I am losing more money in my business. The chargebacks + eyefraud monthly = No money from both sides. I am having money removed from me both. I am going back to NOfraud fraud protection were I could get my refund right away.
Thank you for your review, we are sorry about the confusion you had with the system and we are glad that we were able to clear it all up for you, and thankful that you have chosen to continue using the Eye4fraud services. Thanks,
July 20, 2022
We invested in eye4fraud over 3 years ago and have never looked back! Great customer service with a product that keeps getting better. We use the Guaranteed service on all payments and we no longer waste manual time checking fraud. If one does get through the net we're covered and we get paid back within 3 days. We looked at other platforms and settled on Eye4fraud and its one of our best decisions on SASS software, obviously on par with choosing Shopify. Thanks again Eye4fraud!!
June 30, 2022
Amazing customer service. The team is always ready to help you out in any way possible. A must have app for your store thank you guys so much for everything.
June 23, 2022
The customer service is amazing. They have saved my company thousands of dollars. They have no idea how much they have helped my company.
June 23, 2022
We would highly recommend Eye4Fraud! Their customer support is great and friendly team. They have saved us thousands of dollars!
June 23, 2022
We've been using Eye4Fraud for a while now and can't say enough great things about them. Super simple to onboard and integrate with Shopify. They worked with us closely to setup a pipeline that worked best for us. They are quick to payout any fraudulent claims and are very responsive when dealing with any issues. We've saved tons of money with them and would highly recommend it to anyone on the Shopify platform, or any platform!
June 22, 2022
I can't imagine running my business without this app. I've been shut down countless times due to the high level of fraud that's common in my business. Eye4Fraud completely eliminated this.
June 22, 2022
This is a must install app to help prevent fraud. They are very helpful and responsive to all our needs. They saved us time and worry about each order. Highly recommend to all!
June 21, 2022
Since working with Eye4fraud we reduced the Time spend to review orders, every order gets a 'status' and Insured, we stopped declining Good orders.
June 19, 2022
We are very satisfied with Eye4fraud. They take over all fraud chargebacks, saving us time and resources.
June 16, 2022
At Jays Buy Box we deal with a large amount of high end consumer electronics and unfortunately there are fraudulent orders that come through our website but thanks to eye4fraud they analyze every order and cancel the ones which are high risk and insure the the rest of the orders that come through.
June 8, 2022
We've been having fraud issues for a while. Ever since we are using Eye4fraud we have peace of mind knowing all orders are insured. Great customer support.