RealSteel Center review for EZ Exporter ‑ Data Exports
April 30, 2020
As both a Shopify Partner and a Shopify Plus store owner, I've had experience with well over 100 different Shopify apps by different developers. I rarely leave reviews, but the team at Highview Apps that created the excellent EZ Exporter app deserve to have a light shone on them. The app itself is fantastic for anyone that has data export needs beyond what is available natively from Shopify. I tested them all prior to choosing EZ Exporter for our solution and found that it was superior in every comparable metric: configurability, conditional logic, scheduling and automation features. There are a ton of standard data templates out of the box within the app that will be plug and play for most users, but for those like us that require a fully custom solution to fit the bill of your exported data needs, the sheer configurability afforded by the filters, formulas and conditional logic makes this app a true toolkit that can be configured to your specific needs versus one that needs to be shoehorned in to fit. One of the often overlooked areas for app users that have complex non-standard usage needs is the quality of support materials. This is an area where the group at Highview Apps really shines. The depth and breath of their online documentation and knowledge base really stands out from the pack. It really shows that they have invested a considerable amount of their time and energy into their product which is a huge bonus for businesses looking for a long-term solution that will be supported for years to come. When it comes to their support, it has exceeded my expectations at every opportunity. Our initial setup proved too complex for our internal team as we attempted to slice and dice non-standard data to fit specific output parameters. An email to their support netted a quick response from Jonathan who is both a co-founder and developer. He attacked our unique request with enthusiasm and was able to provide a configured export report that was exactly what we needed. As a further testament to their superior support, they recently proactively reached out to us when they started seeing an error in our daily export. Before I even had the opportunity to reach out to request their assistance with troubleshooting an arcane data encoding issues caused by our stores unique data, they contacted me to let us know they noticed an issue and were working on a fix which they then had in place in less than 12 hours. I've never experienced this level of dedication from a 3rd party Shopify app before. If you have actually read this far into this review then one of the last things on your due diligence list is probably vetting the affordability. For us and I'm sure most other users, the time savings created by the automation features of this app make it a no-brainer. We have set up a daily report that gets used by multiple teams within our organization. This report had previously taken multiple hours each day to generate by hand out of Shopify. The time savings in staff hours created by the apps automation of this tedious task more than pays for itself each and every day. I can not recommend this app and the developers at Highview Apps enough. If you have data export needs and are still on the fence about which solution to choose, let me save you some time by recommending you put EZ Exporter at the top of your list and give it a try. You won't be disappointed! Mike Schmalbach
