EZ Importer ‑ Order Importer
The reviews are overwhelmingly positive about the app’s core purpose: importing and migrating orders into Shopify. Many users say it saves substantial time, works reliably for large migrations, and is especially useful for moving historical orders, crowdfunding backers, and data from platforms like WooCommerce, Magento, Yahoo Stores, GoDaddy, Kickstarter, and Indiegogo. Reviewers frequently praise the documentation, built-in templates, data mapping options, and the ability to test imports or reverse them, which helps reduce risk during complex migrations. Customer support is a major strength throughout the reviews, with multiple users specifically naming support staff as responsive, patient, knowledgeable, and willing to go above and beyond to help with mapping and troubleshooting. The main negatives center on the learning curve and pricing structure. Several reviewers say the app can be confusing, requires a lot of reading or trial and error, and may take significant time to set up correctly, especially for one-time or less technical users. A recurring complaint is that the minimum credit purchase is too high for small imports, making the app feel expensive or wasteful for users with only a small number of orders to migrate. A few reviews also mention missing features such as automation, tracking info migration, or a simpler quick mode, and some users felt the interface or templates were not intuitive enough. Overall, the app is seen as powerful and effective, but best suited to users who need serious import functionality and are willing to invest time in setup.
Really helpful team, comprehensive documentation and import capabilities. Takes a reasonable degree of learning to understand how it all works, but Highview offer all the support needed. Highly recommend for historical order importing/migrations.
seemed great, but minimum credit purchasable is 1000! i only had 100 orders to import, but don't want to pay $75 for no reason!
Thank you for sharing your feedback. I’m sorry our standard credit packages didn't align with your specific needs. Our packages are designed for merchants running larger imports, which is why our minimum starts at 1,000 credits. We reached out via email to offer a custom pricing option for your smaller import, and we are still more than happy to help you find a solution that works for your business.
We installed EZ Importer to help bring in ~480 orders from one of our Canada-based partners... goal being to pick/pack/ship their US orders and reduce overall postage costs. We found EZ Importer to be *very* easy to use, albeit with a tiny bit of consultation to their help documentation. And whenever we could not identify the proper workflow ourselves (I'm no genius), EZ Importer's customer support team (we worked with Elizabeth) was HIGHLY responsive, courteous, and quite proficient in providing guidance. I'd highly recommend EZ Importer for my fellow Shopify enthusiasts, as it saved us an enormous amount of time and money!
Impossible to buy less than 1000 tokens (75USD) even when we only need <100. Very unfortunate, greediness never works.
Thank you for sharing your feedback. I’m sorry you had a hard time purchasing credits. Our credit packages are designed for merchants who typically run larger imports, which is why our minimum package starts at 1,000 credits. We previously offered smaller packages, but over time we found that most merchants using our app needed larger imports, and focusing on those use cases allows us to provide better support. This decision wasn’t made out of “greed,” but to ensure we can serve merchants effectively. We sent you an email to see if there’s anything we can do to help get your orders imported. We never want a merchant to feel stuck, and we’d be happy to help you in find a solution.
This is a great app - detailed, functional and with great support. It's saving our team a lot of time in generating draft orders from a spreadsheet to avoid duplicated work.
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