EZ Importer ‑ Order Importer
EZ Importer has received a mix of positive and negative reviews from users. Positive aspects include the app's ease of use, detailed functionality, and excellent customer support, particularly highlighted by the helpfulness of team member Elizabeth. Users appreciated the time and money saved by using EZ Importer to import orders, create shipping labels, and streamline fulfillment processes. On the other hand, negative feedback focused on issues such as the difficulty in importing orders, confusion with the interface, and the high token purchase requirement. Some users found the data mapping process challenging and time-consuming, leading to frustrations and the need for multiple test imports.
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seemed great, but minimum credit purchasable is 1000! i only had 100 orders to import, but don't want to pay $75 for no reason!
We installed EZ Importer to help bring in ~480 orders from one of our Canada-based partners... goal being to pick/pack/ship their US orders and reduce overall postage costs. We found EZ Importer to be *very* easy to use, albeit with a tiny bit of consultation to their help documentation. And whenever we could not identify the proper workflow ourselves (I'm no genius), EZ Importer's customer support team (we worked with Elizabeth) was HIGHLY responsive, courteous, and quite proficient in providing guidance. I'd highly recommend EZ Importer for my fellow Shopify enthusiasts, as it saved us an enormous amount of time and money!
Impossible to buy less than 1000 tokens (75USD) even when we only need <100. Very unfortunate, greediness never works.
Thank you for sharing your feedback. I’m sorry you had a hard time purchasing credits. Our credit packages are designed for merchants who typically run larger imports, which is why our minimum package starts at 1,000 credits. We previously offered smaller packages, but over time we found that most merchants using our app needed larger imports, and focusing on those use cases allows us to provide better support. This decision wasn’t made out of “greed,” but to ensure we can serve merchants effectively. We sent you an email to see if there’s anything we can do to help get your orders imported. We never want a merchant to feel stuck, and we’d be happy to help you in find a solution.
This is a great app - detailed, functional and with great support. It's saving our team a lot of time in generating draft orders from a spreadsheet to avoid duplicated work.
VERY impressed with EZ Importer. We send out annual mailers (nothing beats Shopify's discounts on shipping) and used EZ Importer to bulk-upload our mailing list(s)!! Now, we can bulk-create shipping labels and get our holiday free-beez out all in one place. Very straight forward and EZ to use!
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