POWR Live Chat | FB Messenger for Shopify

POWR Live Chat | FB Messenger

POWR: Facebook Messenger Live Chat

Developer

Rating

4.6

feedback

134

Reviews

chart

#8,569

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    12%
  • Less than a day
    10%
  • Less than a month
    21%
  • Less than a year
    51%
  • More than a year
    6%

Reviews Summary

The reviews for this Shopify app are mostly positive, with many users praising its ease of installation and user-friendly interface. Users appreciate the customization options and the ability to personalize the chat box to match their store's branding. The app is also commended for its effectiveness in improving customer support and communication. However, there are a few negative reviews that mention issues with the setup process and difficulties in removing the app from the website. Some users also express disappointment with the customer service and the limited features of the app.

Highlights

Ease of installation
User-friendly interface
Customization options
Improves customer support
Issues with setup process

Rating Breakdown

  • 5
    78% (104 ratings)
  • 4
    13% (18 ratings)
  • 3
    4% (5 ratings)
  • 2
    0% (0 ratings)
  • 1
    5% (7 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 19, 2019

great app to use for customer support.Nice display Easy Setting /Navigation upon set up .I Would Recommend This app For Install

Using app

About 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

March 18, 2019

Live chat help desk is one of the most effective ways to create a positive customer experience and and create positive engagement. You need this app!

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 17, 2019

acabei de instalar esse app me parece ser muito bom.....vou testar na minha loja... mas creio q vai ser muito útil

Using app

About 23 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 15, 2019

I tested this app and it was easy to install. Looks great on my page. Hope this will help my customers get their questions answered timely.

Using app

About 4 years

Total reviews

5

Average rating

5.0

5 / 5 Share

March 14, 2019

Works good so far, took about 10 mins to set up. If any issues I'll update later but so far it seems like a worth while add

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

All reviews

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