Coach-Club review for Facebook Chat Box ‑ Chatbot

1 / 5

Feb. 26, 2021

I've had this app for about a year and I was really happy for it. But recently, I think 1-2 months ago, they made an update which no longer allows me to choose the logo of the chatbox, and more importantly, it seems like it's causing my webshop to be running a script update in the background every 2-3 seconds, you can see it because the chatbox logo is jumping a bit. And because of this, none of the links on my webshop is working - only if I manually refresh the page on the browser. After deactivating the chatbox, my webpage now works normally again. I really recommend Autoketing to look into this problem/bug, and solve it. Because before the update, it worked well.

Using app

Over 1 year

Total reviews

5

Average rating

2.6

Developer Reply

Dear Coach -Club, Thanks for leaving a review. Firstly, we really sorry for this problem. We updated a new version and fixed all problems on your website. If possible, please reinstall our app and allow us to serve you best. Thanks a lot!

Facebook Chat Box ‑ Chatbot for Shopify
Facebook Chat Box ‑ Chatbot
4.4 star
505 reviews

Live chat with customers through Facebook Messenger.

Developer
Shopify App Store