Omega Event Calendar
Bring events calendar to your store with beautiful layouts
Rating
3.8
feedback
19
chart
#11,873
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
5%
-
Less than a month
21%
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Less than a year
42%
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More than a year
26%
Reviews Summary
The reviews for the Omega Shopify App are mostly positive, highlighting the app's ease of use, helpful support team, and seamless integration with Facebook events. Users appreciate the quick responses from the support team, especially mentioning specific team members like Joyce, Lynn, and Kaylee who provided excellent assistance. The app is praised for its functionality in syncing events from Facebook to Shopify websites, making it convenient for e-commerce merchants to display event tickets and engage with their audience. However, there are some negative reviews mentioning issues with app functionality, such as difficulties in connecting to Facebook, self-syncing problems, and lack of updates in documentation. Some users also expressed a desire for more customization options and features like keyword search, date range selection, and improved layout designs.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Jan. 3, 2024
Hi, Does Omega only connect to Facebook to display the tickets on Facebook or can it also be displayed on my shopify store. If so, how can i integrate the events on my store? i am currently using a integration names Ecomposer for my landing pages and would like to display event tickets on my Ecomposer landing pages if you could please help me with that i would highly appreciate it.
Hi LICENSE ME team, Thank you so much for your rating and we appreciate that you bring your concern to us. Our app does support integration with Ecomposer the page builder and can help you show a Ticket button to direct your visitors to your Facebook page. Please contact our live chat support or our email [email protected] so we can help you set up the app. Should there be any other topics you want to discuss about the app, we would be more than happy to support you!
Oct. 7, 2023
We had an issue with connecting the app to Facebook. Joyce and her team was able to get everything up and running correctly for me, quickly and easy! Couldn’t ask for anything more. Started having troubles with the app 2 weeks after using. I'm told it no longer works/syncs with facebook and have to make events inside the calendar itself.
Hello. Thanks for taking the time to let us know your issue and we are sorry for the negative experience you had. Our support team has just received your feedback about the app. We are sorry for any inconvenience this issue caused you. The root cause of this issue, as explained by our development team, remains unclear at the moment. However, it has come to our attention that users with Facebook accounts from the United States, United Kingdom, Canada, and New Zealand are unable to connect. This could be due to certain Facebook policies or recent API updates that our team is currently investigating and will figure out a solution soon. I understand that you may already know that we have devised a temporary solution in the app to help you create an Event manually. I hope it still helps you stay with our app til there is a new update for the app to overcome this situation. Thank you for bringing this matter to our attention. I’m very sorry we failed to meet your expectations. Should you have any additional feedback, please share it with us via [email protected]. Your sharing will always be treasured at Omega! Sincerely, Kaylee, Leader of Customer Support Please check and let us know if you need any further assistance. We are sorry again for any inconvenience caused. Best regards, The Omega Support Team
March 19, 2023
This is a great app. Good tutorial to show you how to get connected, and I had one issue, and they fixed it for me immediately. Highly recommend this app!
Hi, your comments have been shared with our entire team at Omega. When we hear from happy customers like you, we spread positivity around! Hope to serve you again soon.
March 6, 2023
This app is so intuitive and easy to use, also the support team are always ready at the drop of a hat to support :)
Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service support and app as 5 stars as we strive to provide just that for all our customers. We appreciate your time to leave such kind words!
Dec. 4, 2022
this app is fantastic and Joyce was a huge help with assisting me in setting it up, kudos to the team and Joyce!
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
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