Omega Event Calendar
Bring events calendar to your store with beautiful layouts
Rating
4.2
feedback
12
chart
#5,837
All reviews
Rating Breakdown
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Jan. 3, 2024
Hi, Does Omega only connect to Facebook to display the tickets on Facebook or can it also be displayed on my shopify store. If so, how can i integrate the events on my store? i am currently using a integration names Ecomposer for my landing pages and would like to display event tickets on my Ecomposer landing pages if you could please help me with that i would highly appreciate it.
Hi LICENSE ME team, Thank you so much for your rating and we appreciate that you bring your concern to us. Our app does support integration with Ecomposer the page builder and can help you show a Ticket button to direct your visitors to your Facebook page. Please contact our live chat support or our email support@omegatheme.com so we can help you set up the app. Should there be any other topics you want to discuss about the app, we would be more than happy to support you!
Oct. 7, 2023
We had an issue with connecting the app to Facebook. Joyce and her team was able to get everything up and running correctly for me, quickly and easy! Couldn’t ask for anything more. Started having troubles with the app 2 weeks after using. I'm told it no longer works/syncs with facebook and have to make events inside the calendar itself.
Hello. Thanks for taking the time to let us know your issue and we are sorry for the negative experience you had. Our support team has just received your feedback about the app. We are sorry for any inconvenience this issue caused you. The root cause of this issue, as explained by our development team, remains unclear at the moment. However, it has come to our attention that users with Facebook accounts from the United States, United Kingdom, Canada, and New Zealand are unable to connect. This could be due to certain Facebook policies or recent API updates that our team is currently investigating and will figure out a solution soon. I understand that you may already know that we have devised a temporary solution in the app to help you create an Event manually. I hope it still helps you stay with our app til there is a new update for the app to overcome this situation. Thank you for bringing this matter to our attention. I’m very sorry we failed to meet your expectations. Should you have any additional feedback, please share it with us via contact@omegatheme.com. Your sharing will always be treasured at Omega! Sincerely, Kaylee, Leader of Customer Support Please check and let us know if you need any further assistance. We are sorry again for any inconvenience caused. Best regards, The Omega Support Team
March 19, 2023
This is a great app. Good tutorial to show you how to get connected, and I had one issue, and they fixed it for me immediately. Highly recommend this app!
Hi, your comments have been shared with our entire team at Omega. When we hear from happy customers like you, we spread positivity around! Hope to serve you again soon.
March 6, 2023
This app is so intuitive and easy to use, also the support team are always ready at the drop of a hat to support :)
Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service support and app as 5 stars as we strive to provide just that for all our customers. We appreciate your time to leave such kind words!
Dec. 4, 2022
this app is fantastic and Joyce was a huge help with assisting me in setting it up, kudos to the team and Joyce!
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
Sept. 29, 2022
Great Job & perfect Support! Thank you. The app is funtion and so uncomplicated. The support is friendly & fast.
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
July 20, 2022
Ran into a couple of issues with the facebook connection and Joy was very helpful via the easy to use support chat service.
We love helping Shopify Merchants and we truly appreciate you using our app! 🚀🚀🚀 Thank you so much for the positive feedback and 5-star review! 🥰 Much appreciated, Joy
March 10, 2022
It took a bit of fiddling around in the beginning from the FB side of things but the Omega guys were very helpful with things we were stuck on and it is all working great now!
Hi Stomping Ground Brewing Co. Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help. All the best, Kaylee - Omega Team
Dec. 7, 2021
Works exactly as described. Any issues that I have had, support was quick to respond and fix the issue. Would definitely recommend.
Hi noamovement, Thank you so much for the review! I’m glad to hear that you’re enjoying your experience with our app. We are committed to providing outstanding service for the customer and it’s great to know that we’re meeting this goal. Thank you again for taking the time to share your feedback with us – it’s always appreciated. Best regards, Kaylee - Omega Team
Nov. 26, 2023
Originally worked well - However then started having constant issues, not self syncing, always having to chat with support. Then the app stopped working completely, no communication from the team, continued to be charged without anything happening. Terrible service.
Hi. I'm sorry to hear you had such a frustrating experience with our app, that's not what we like to hear. Your feedback is important to us, and we want to address your concerns promptly. As the app could not sync the Events from Facebook, we have updated a new feature for the app to help you update events manually, I hope this helps. Your business means a lot to us, so if you ever have additional feedback, please don't hesitate to email me at contact@omegatheme.com Thank you, The Omega support team Thank you for bringing this to our attention.
Oct. 31, 2019
Worked great and then stopped working. I reset everything, even creating a new Facebook app id for it. I asked for support and received none. Guess I'll be looking for a new solution. UPDATE: Facebook is requiring new information to be created with the APP ID required to use this Omega app. I did a bit of research and found how to resolve my issues. So my app works again. But Omega definitely needs to make an update to their documentation as it is outdated and not helpful in actually completing your app id request with Facebook for use with this app.
Hi there, Thanks for taking the time to leave a review for us and we would like to extend to you our most sincere apologies regarding the problem you had while using our app. We are really appreciate your feedback to make our app better for users. If you need any support, please feel free to let us know. Best regards, Kaylee
May 30, 2019
Im using this app to sync my events that are already on my Faebook event page to the event page on my website. At first I had a hard time following the directions as I have only a little html experience, but after contacting support, he walked me through it and now its working great! Ive been looking for a long time for an app like this!