Omega Event Calendar
Bring events calendar to your store with beautiful layouts
Rating
3.8
feedback
19
chart
#11,873
All reviews
Rating Breakdown
Review RSS Feed
Jan. 3, 2024
Hi, Does Omega only connect to Facebook to display the tickets on Facebook or can it also be displayed on my shopify store. If so, how can i integrate the events on my store? i am currently using a integration names Ecomposer for my landing pages and would like to display event tickets on my Ecomposer landing pages if you could please help me with that i would highly appreciate it.
Hi LICENSE ME team, Thank you so much for your rating and we appreciate that you bring your concern to us. Our app does support integration with Ecomposer the page builder and can help you show a Ticket button to direct your visitors to your Facebook page. Please contact our live chat support or our email [email protected] so we can help you set up the app. Should there be any other topics you want to discuss about the app, we would be more than happy to support you!
Oct. 7, 2023
We had an issue with connecting the app to Facebook. Joyce and her team was able to get everything up and running correctly for me, quickly and easy! Couldn’t ask for anything more. Started having troubles with the app 2 weeks after using. I'm told it no longer works/syncs with facebook and have to make events inside the calendar itself.
Hello. Thanks for taking the time to let us know your issue and we are sorry for the negative experience you had. Our support team has just received your feedback about the app. We are sorry for any inconvenience this issue caused you. The root cause of this issue, as explained by our development team, remains unclear at the moment. However, it has come to our attention that users with Facebook accounts from the United States, United Kingdom, Canada, and New Zealand are unable to connect. This could be due to certain Facebook policies or recent API updates that our team is currently investigating and will figure out a solution soon. I understand that you may already know that we have devised a temporary solution in the app to help you create an Event manually. I hope it still helps you stay with our app til there is a new update for the app to overcome this situation. Thank you for bringing this matter to our attention. I’m very sorry we failed to meet your expectations. Should you have any additional feedback, please share it with us via [email protected]. Your sharing will always be treasured at Omega! Sincerely, Kaylee, Leader of Customer Support Please check and let us know if you need any further assistance. We are sorry again for any inconvenience caused. Best regards, The Omega Support Team
March 19, 2023
This is a great app. Good tutorial to show you how to get connected, and I had one issue, and they fixed it for me immediately. Highly recommend this app!
Hi, your comments have been shared with our entire team at Omega. When we hear from happy customers like you, we spread positivity around! Hope to serve you again soon.
March 6, 2023
This app is so intuitive and easy to use, also the support team are always ready at the drop of a hat to support :)
Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service support and app as 5 stars as we strive to provide just that for all our customers. We appreciate your time to leave such kind words!
Dec. 4, 2022
this app is fantastic and Joyce was a huge help with assisting me in setting it up, kudos to the team and Joyce!
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
Sept. 29, 2022
Great Job & perfect Support! Thank you. The app is funtion and so uncomplicated. The support is friendly & fast.
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Sept. 18, 2022
Really like this app so far. Ran into an issue with connecting to FB but Lynn was super helpful and we got it working within about 15 mins. So far it's working great and I love all the different view options. Thank you!!
Thank you for the fantastic review. We're thrilled to hear that the Facebook Events app by Omega is a hit with you. We go above and above to assist every merchant, and I'm delighted we met your expectations. We wish you and your business the best of luck! 💙💚💛🧡
July 20, 2022
Ran into a couple of issues with the facebook connection and Joy was very helpful via the easy to use support chat service.
We love helping Shopify Merchants and we truly appreciate you using our app! 🚀🚀🚀 Thank you so much for the positive feedback and 5-star review! 🥰 Much appreciated, Joy
July 13, 2022
Only started trialing the app yesterday, but so far the service has been great! And they even assisted us in editing the style sheet to our brand colours.
Wowowwww you’re so niceeee ! Thanks for your amazing review 🤗 🥰 Hope for nothing but your business’s growth 🔥🚀 Cheers from the Omega team
March 10, 2022
It took a bit of fiddling around in the beginning from the FB side of things but the Omega guys were very helpful with things we were stuck on and it is all working great now!
Hi Stomping Ground Brewing Co. Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help. All the best, Kaylee - Omega Team
Dec. 7, 2021
Works exactly as described. Any issues that I have had, support was quick to respond and fix the issue. Would definitely recommend.
Hi noamovement, Thank you so much for the review! I’m glad to hear that you’re enjoying your experience with our app. We are committed to providing outstanding service for the customer and it’s great to know that we’re meeting this goal. Thank you again for taking the time to share your feedback with us – it’s always appreciated. Best regards, Kaylee - Omega Team
Dec. 2, 2020
We really like that this feature enables our e-commerce site to engage with our audience by hosting free workshops via Facebook. We didn't need to pay a huge amount to design our own online workshop page and this app came in super handy. I also had very quick, helpful and prompt responses from the OmegaTheme team and was served by a fantastic real person called Kaylee who messaged me immediately on mutliple occasions when I needed help. She went above and beyond.
Hi Neau Collective, We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app. Best regards! Omega Team
Nov. 26, 2023
Originally worked well - However then started having constant issues, not self syncing, always having to chat with support. Then the app stopped working completely, no communication from the team, continued to be charged without anything happening. Terrible service.
Hi. I'm sorry to hear you had such a frustrating experience with our app, that's not what we like to hear. Your feedback is important to us, and we want to address your concerns promptly. As the app could not sync the Events from Facebook, we have updated a new feature for the app to help you update events manually, I hope this helps. Your business means a lot to us, so if you ever have additional feedback, please don't hesitate to email me at [email protected] Thank you, The Omega support team Thank you for bringing this to our attention.
Oct. 31, 2019
Worked great and then stopped working. I reset everything, even creating a new Facebook app id for it. I asked for support and received none. Guess I'll be looking for a new solution. UPDATE: Facebook is requiring new information to be created with the APP ID required to use this Omega app. I did a bit of research and found how to resolve my issues. So my app works again. But Omega definitely needs to make an update to their documentation as it is outdated and not helpful in actually completing your app id request with Facebook for use with this app.
Hi there, Thanks for taking the time to leave a review for us and we would like to extend to you our most sincere apologies regarding the problem you had while using our app. We are really appreciate your feedback to make our app better for users. If you need any support, please feel free to let us know. Best regards, Kaylee
May 30, 2019
Im using this app to sync my events that are already on my Faebook event page to the event page on my website. At first I had a hard time following the directions as I have only a little html experience, but after contacting support, he walked me through it and now its working great! Ive been looking for a long time for an app like this!
April 3, 2019
Great developer. Easy to work with. Made my event calendar from FB shine on my website. Lots of options for customization, too. 5 stars!
Jan. 30, 2019
Event display works great. Integrated communication with the dev gives you great support. A+++ recommended. The developer is quick to reply.
Nov. 4, 2018
This app is okay, but it is extremely basic. I give it a 3 stars because the basics that it offers are good and the tech support is awesome!!! However I'd like to see a few more options added before I can give it a full 5 stars. Options like: (1) ability to search keywords through the events (2) have a date range for people to view the events in the their range (3) a better layout, that expands the event across the page (4) more theme options, and color/layout customization (5) offer user the ability to select which view they want to see when going to the page. (ie. pinboard, grid, list, calendar, etc.) (6) ability for images to appear in the calendar view A very nice (but far too expensive) app as an example can be found here: https://www.sociablekit.com/demos/facebook-page-events If Omega could replicate something similar to the socialblekit app, I would have no problems updating my review and giving a 5 stars! I just think the app is very basic for the time being.
Using app
10 months
Total reviews
1
Average rating
3.0
Hi there, Thank you for taking the time to tell us why our app failed to meet your expectations. Our development team is working harder and harder every day to make our app work well and we are really appreciate your suggestions. If you have time to try our app again and want us to support you, please feel free to contact us. Best regards, Kaylee
April 5, 2018
I decided not to write a review until I had been using the app for awhile. I have had this app installed on my store for about a month. During the 14 day free trial I had a few minor issues and suggestions that I sent to Omega. I believe we may be on a different time zone so there was bit of a delay in responding to my inquiries. Once they did, my issues were resolved right away. My first issue was that I didn't like that the events were displaying form latest to earliest, which is fiexed now and can be displayed from earliest to latest. Omega sent me a message to let me know about this update. I followed the simple instructions to install and connect it to my Facebook page. I had a little trouble figuring out which line to past the codes on. Omega accessed my store and did it for me. I told them where I wanted it, and they fixed. I like how once the app and codes are installed correctly, there isn't anything for you to do to the unless you have to change how many events are displaying. Once you create an event on Facebook this app automatically adds it to your website. If you have more or less you can adjust the way and how many show up. The only thing I don't like, and I dont think it's an issue withing the app. The images are not aligned. I think this issues has to do with the size of the cover photo usesd on the event page from Facebook. All in all this is a great app and I am glad I decided to keep it installed beyond the 14 day free trial. The support is awesome!