CED ‑ Facebook Feed & Ads
Integrate your Shopify Store with Facebook and Instagram
Rating
4.7
feedback
863
chart
#157
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
9%
-
Less than a month
25%
-
Less than a year
51%
-
More than a year
14%
Reviews Summary
The reviews for the CedCommerce Social Connector app on Shopify are mixed, with both positive and negative feedback from users. Positive aspects include the helpful and professional customer service provided by team members like Aditi, Suryansh, Prabah, Shikha, Ujjwal, Kartik, and Siddhartha. Users appreciate the ease of use of the app, seamless integration with platforms like TikTok Shop, Facebook, and Instagram, and the time-saving features such as automatic order syncing. However, negative feedback revolves around issues like misleading pricing information, limitations on the free plan, difficulties in setting up and managing catalogs, and challenges with product availability on TikTok Shop. Some users also mentioned billing issues and bugs in the software.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 13, 2024
CED have supported us in setting us up with TikTok Shop and have made the process seamless. A special mention to Aditi who has handled everything fantastically, could not sing her praises higher!
June 4, 2024
The app was easy to install, set up was a bit of a faff and not as automated as I hoped (TikTok shop) but after putting in the time to set it up it worked ok. The snag is that the 'free' option is not 10 orders a month but 10 orders in total. So very quickly you have to upgrade. It's very misleading on the pricing page and as you can now sync Shopify directly I decided not to bother upgrading.
May 24, 2024
The app was easy to install and to connect to Facebook. The issue I have right now is the I cannot delete any of the items from the catalog because: Settings can't be edited! You only have access to create ads with this catalog. To edit settings for this data feed file, you need to contact someone who has permission to manage this catalog. I contacted CED, Harsh email me the instructions to delete, but If I don't have the permissions to do it, it doesn't do any good. Obviously if the app doesn't allow you to do but CREATE ADDS, and not manage your catalog or items, is not something that I will be interesting in purchasing. I hope that Harsh Yadav is able to give the permission I need to be able to delete the items from the test catalog.
April 20, 2024
The app works fine but I had to uninstalled because I stop selling on TikTok shop. I uninstall the app 5 months ago and they are still charging me. I have emailed them a few time and they are still charging me. I want my money back. Thank you
March 1, 2024
thank you sir for helping me this evening you helped me with Facebook and I hope I can continue to make money with this
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