CED Facebook Feed Sync & Pixel for Shopify

CED Facebook Feed Sync & Pixel

Sync catalog & boost sales with Facebook Pixel, Instagram Ads

Rating

4.8

feedback

336

Reviews

chart

#696

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    28%
  • Less than a month
    42%
  • Less than a year
    20%
  • More than a year
    5%

Reviews Summary

The reviews for the Shopify App are mixed, with both positive and negative feedback. Positive aspects include helpful and professional customer service, ease of use, and seamless integration with social media platforms like TikTok Shop, Facebook, and Instagram. Customers appreciate the support team's prompt responses and assistance in setting up their online stores. However, negative reviews mention issues with order syncing, slow response times from support, misleading pricing information, and difficulties in managing catalogs and products. Some users also expressed frustration with being charged after uninstalling the app and encountering bugs in the software.

Highlights

Positive customer service and support
Ease of use and seamless integration with social media platforms
Issues with order syncing and slow response times from support
Misleading pricing information and difficulties in managing catalogs and products
Challenges with being charged after uninstalling the app and encountering bugs in the software

Rating Breakdown

  • 5
    95% (318 ratings)
  • 4
    1% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (2 ratings)
  • 1
    4% (12 ratings)

Reviews with Text

  • 99% (334)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 28, 2026

So far so Good -- Im still learning the ropes and the support has been amazing and very helpful. Im 60 and if I can do it you can as well!

Using app

--

Total reviews

2

Average rating

5.0

1 / 5 Share

Dec. 27, 2024

No puedo crear publicidad y el soporte de ayuda no contesta o resuelve dudas.

Using app

6 days

Total reviews

5

Average rating

1.8

1 / 5 Share

Aug. 15, 2024

We began having issues with orders not pulling into the META app, then when we sent in tickets for support, despite having paid for 24/7 support, it would take days to receive a response. The response would be about our ETSY integration, which had also recently been deleted, but was not an issue. We spent the majority of this month asking for and waiting on answers, leaving customers in the balance and essentially wasting the money we spent on a plan for better service. Requests for a refund after pointing this out were ignored, or we again were asked about Etsy. It was disappointing to say the least, but we have to make the best decision for our customers and finally give up on this app and the money wasted.

Using app

7 months

Total reviews

2

Average rating

3.0

5 / 5 Share

June 13, 2024

CED have supported us in setting us up with TikTok Shop and have made the process seamless. A special mention to Aditi who has handled everything fantastically, could not sing her praises higher!

Using app

7 months

Total reviews

4

Average rating

5.0

2 / 5 Share

June 4, 2024

The app was easy to install, set up was a bit of a faff and not as automated as I hoped (TikTok shop) but after putting in the time to set it up it worked ok. The snag is that the 'free' option is not 10 orders a month but 10 orders in total. So very quickly you have to upgrade. It's very misleading on the pricing page and as you can now sync Shopify directly I decided not to bother upgrading.

Using app

4 months

Total reviews

2

Average rating

3.5

All reviews

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