CED Facebook Feed Sync & Pixel
Sync catalog & boost sales with Facebook Pixel, Instagram Ads
Rating
4.8
feedback
317
chart
#835
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
29%
-
Less than a month
42%
-
Less than a year
20%
-
More than a year
5%
Reviews Summary
The reviews for the Shopify App are mixed, with both positive and negative feedback from users. Positive aspects include excellent customer support, ease of use, and helpful onboarding assistance. Users appreciate the seamless setup process and the responsiveness of the support team. However, negative reviews mention issues with order integration, slow response times from support, and confusion regarding pricing and permissions. Some users also expressed frustration with being charged after uninstalling the app. Overall, the app seems to have a strong customer service team but needs improvement in areas like order management and clarity on pricing and features.
Highlights
Review RSS Feed
All reviews
Jan. 28, 2026
So far so Good -- Im still learning the ropes and the support has been amazing and very helpful. Im 60 and if I can do it you can as well!
Dec. 27, 2024
No puedo crear publicidad y el soporte de ayuda no contesta o resuelve dudas.
Aug. 15, 2024
We began having issues with orders not pulling into the META app, then when we sent in tickets for support, despite having paid for 24/7 support, it would take days to receive a response. The response would be about our ETSY integration, which had also recently been deleted, but was not an issue. We spent the majority of this month asking for and waiting on answers, leaving customers in the balance and essentially wasting the money we spent on a plan for better service. Requests for a refund after pointing this out were ignored, or we again were asked about Etsy. It was disappointing to say the least, but we have to make the best decision for our customers and finally give up on this app and the money wasted.
June 13, 2024
CED have supported us in setting us up with TikTok Shop and have made the process seamless. A special mention to Aditi who has handled everything fantastically, could not sing her praises higher!
June 4, 2024
The app was easy to install, set up was a bit of a faff and not as automated as I hoped (TikTok shop) but after putting in the time to set it up it worked ok. The snag is that the 'free' option is not 10 orders a month but 10 orders in total. So very quickly you have to upgrade. It's very misleading on the pricing page and as you can now sync Shopify directly I decided not to bother upgrading.
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