ZB: Facebook & Messenger Chat
Instant Chat to Engage Customers, Conversion & Build Trust.
Rating
4.9
feedback
17
chart
#2,556
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
41%
-
Less than a day
12%
-
Less than a month
24%
-
Less than a year
12%
-
More than a year
6%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the great customer service, ease of use, and functionality. Many users appreciate the quick and helpful support provided by the customer service team. The app is described as having stable connections, good integration, and a variety of useful features like popups, landing page builders, and notification setups. Users also like the multi-language support and the overall design aesthetic of the app. However, there are a few concerns mentioned, such as emails potentially going to spam, the need for improvements in the landing page builder, and issues with billing and cancellation for some users. Some users also experienced browser freezing when customizing the app, suggesting a need for bug fixes and simpler design.
Highlights
All reviews
Nov. 23, 2025
Hi Dinko, Thank you so much for your review <3 Looking forward to helping you grow your store even more with our other apps! Regards, Manuel Zotabox Support
Nov. 20, 2025
very good
Hi TitanBlade team, Thank you so much for your review <3 Looking forward to helping you grow your store even more with our other apps! Regards, Manuel Zotabox Support
Oct. 8, 2025
Great customer service, helped me set everything up straight away.
Hi Dane 💛 Thank you so much for your review! It's a pleasure setting up and testing the chat button for you. By the way, your saddle looks so beautiful and comfortable. I hope to contribute and help optimize your store for you! Love from Zotabox team! Manuel
April 17, 2025
The chatbox is concise with stable connection. Also the customer service is great.
Hi Bluewood Kids, Thank you so much for your kind review! Your site is absolutely delightful — such a thoughtful and playful space for little ones! We're proud to be part of your journey in making childhood magical. Let us know if there’s anything else we can do to support you! Warm wishes, Zotabox Team
March 4, 2025
Bardzo miłe wsparcie, wszystko trwało krótko i zakończyło się sukcesem. Dziękuję.
Szanowny Zespole EQmodern, Serdecznie dziękujemy za Waszą wspaniałą recenzję. Jesteśmy naprawdę wzruszeni Waszymi miłymi słowami! Życzymy Wam dalszych sukcesów — niech Wasz sklep wciąż inspiruje do nowoczesnego stylu życia dzięki niezrównanemu europejskiemu rzemiosłu. Jesteśmy zawsze do dyspozycji, aby wspierać Was i Wasz zespół w rozwijaniu tej niesamowitej firmy! Pozdrowienia, Zotabox team
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