ZB: Facebook & Messenger Chat for Shopify

ZB: Facebook & Messenger Chat

Instant Chat to Engage Customers, Conversion & Build Trust.

Developer

Rating

4.9

feedback

17

Reviews

chart

#2,339

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    41%
  • Less than a day
    12%
  • Less than a month
    24%
  • Less than a year
    12%
  • More than a year
    6%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the great customer service, ease of use, and various features offered. Many users highlighted the quick and helpful customer support provided by the app. The integration capabilities, including connecting websites with Messenger, building landing pages, and setting up notifications, were also appreciated. Users found the app to be functional, easy to install, and suitable for different languages. Additionally, the app was commended for its free tools and potential for future premium features. However, there were a few negative comments regarding billing issues, difficulty in customization leading to browser freezing, and emails potentially going to spam folders.

Highlights

Great customer service and quick support
Ease of use and functionality
Integration capabilities and features
Billing issues and potential email spam
Customization challenges and browser freezing

Rating Breakdown

  • 5
    94% (16 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    6% (1 ratings)

Reviews with Text

  • 94% (16)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 23, 2025

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Hi Dinko, Thank you so much for your review <3 Looking forward to helping you grow your store even more with our other apps! Regards, Manuel Zotabox Support

5 / 5 Share

Nov. 20, 2025

very good

Using app

21 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi TitanBlade team, Thank you so much for your review <3 Looking forward to helping you grow your store even more with our other apps! Regards, Manuel Zotabox Support

5 / 5 Share

Oct. 8, 2025

Great customer service, helped me set everything up straight away.

Using app

23 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hi Dane 💛 Thank you so much for your review! It's a pleasure setting up and testing the chat button for you. By the way, your saddle looks so beautiful and comfortable. I hope to contribute and help optimize your store for you! Love from Zotabox team! Manuel

5 / 5 Share

April 17, 2025

The chatbox is concise with stable connection. Also the customer service is great.

Using app

41 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hi Bluewood Kids, Thank you so much for your kind review! Your site is absolutely delightful — such a thoughtful and playful space for little ones! We're proud to be part of your journey in making childhood magical. Let us know if there’s anything else we can do to support you! Warm wishes, Zotabox Team

5 / 5 Share

March 4, 2025

Bardzo miłe wsparcie, wszystko trwało krótko i zakończyło się sukcesem. Dziękuję.

Using app

37 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Szanowny Zespole EQmodern, Serdecznie dziękujemy za Waszą wspaniałą recenzję. Jesteśmy naprawdę wzruszeni Waszymi miłymi słowami! Życzymy Wam dalszych sukcesów — niech Wasz sklep wciąż inspiruje do nowoczesnego stylu życia dzięki niezrównanemu europejskiemu rzemiosłu. Jesteśmy zawsze do dyspozycji, aby wspierać Was i Wasz zespół w rozwijaniu tej niesamowitej firmy! Pozdrowienia, Zotabox team

All reviews

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