ZB: Facebook & Messenger Chat for Shopify

ZB: Facebook & Messenger Chat

Instant Chat to Engage Customers, Conversion & Build Trust.

Developer

Rating

4.9

feedback

17

Reviews

chart

#2,556

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    41%
  • Less than a day
    12%
  • Less than a month
    24%
  • Less than a year
    12%
  • More than a year
    6%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the great customer service, ease of use, and functionality. Many users appreciate the quick and helpful support provided by the customer service team. The app is described as having stable connections, good integration, and a variety of useful features like popups, landing page builders, and notification setups. Users also like the multi-language support and the overall design aesthetic of the app. However, there are a few concerns mentioned, such as emails potentially going to spam, the need for improvements in the landing page builder, and issues with billing and cancellation for some users. Some users also experienced browser freezing when customizing the app, suggesting a need for bug fixes and simpler design.

Highlights

Great customer service and quick support
Ease of use and functionality
Variety of features like popups and landing page builders
Multi-language support and design aesthetic
Concerns about billing, email delivery, and browser freezing

Rating Breakdown

  • 5
    94% (16 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    6% (1 ratings)

Reviews with Text

  • 94% (16)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 23, 2025

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Hi Dinko, Thank you so much for your review <3 Looking forward to helping you grow your store even more with our other apps! Regards, Manuel Zotabox Support

5 / 5 Share

Nov. 20, 2025

very good

Using app

21 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi TitanBlade team, Thank you so much for your review <3 Looking forward to helping you grow your store even more with our other apps! Regards, Manuel Zotabox Support

5 / 5 Share

Oct. 8, 2025

Great customer service, helped me set everything up straight away.

Using app

23 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Hi Dane 💛 Thank you so much for your review! It's a pleasure setting up and testing the chat button for you. By the way, your saddle looks so beautiful and comfortable. I hope to contribute and help optimize your store for you! Love from Zotabox team! Manuel

5 / 5 Share

April 17, 2025

The chatbox is concise with stable connection. Also the customer service is great.

Using app

41 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hi Bluewood Kids, Thank you so much for your kind review! Your site is absolutely delightful — such a thoughtful and playful space for little ones! We're proud to be part of your journey in making childhood magical. Let us know if there’s anything else we can do to support you! Warm wishes, Zotabox Team

5 / 5 Share

March 4, 2025

Bardzo miłe wsparcie, wszystko trwało krótko i zakończyło się sukcesem. Dziękuję.

Using app

37 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Szanowny Zespole EQmodern, Serdecznie dziękujemy za Waszą wspaniałą recenzję. Jesteśmy naprawdę wzruszeni Waszymi miłymi słowami! Życzymy Wam dalszych sukcesów — niech Wasz sklep wciąż inspiruje do nowoczesnego stylu życia dzięki niezrównanemu europejskiemu rzemiosłu. Jesteśmy zawsze do dyspozycji, aby wspierać Was i Wasz zespół w rozwijaniu tej niesamowitej firmy! Pozdrowienia, Zotabox team

All reviews

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