ZB: WhatsApp & Messenger Chat
Instant Chat to Engage Customers, Conversion & Build Trust.
Rating
4.7
feedback
109
chart
#2,608
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
17%
-
Less than a day
5%
-
Less than a month
15%
-
Less than a year
9%
-
More than a year
2%
Reviews Summary
The reviews for this Shopify App are mostly positive, with users praising the ease of installation, functionality, and customer support. Many users appreciate the convenience of the app and its various features. However, there are a few negative reviews mentioning issues with customization, lack of personalized attention, and some functionality limitations. Overall, the app seems to be well-received for its usability and helpful features.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 4, 2025
Bardzo miłe wsparcie, wszystko trwało krótko i zakończyło się sukcesem. Dziękuję.
Szanowny Zespole EQmodern, Serdecznie dziękujemy za Waszą wspaniałą recenzję. Jesteśmy naprawdę wzruszeni Waszymi miłymi słowami! Życzymy Wam dalszych sukcesów — niech Wasz sklep wciąż inspiruje do nowoczesnego stylu życia dzięki niezrównanemu europejskiemu rzemiosłu. Jesteśmy zawsze do dyspozycji, aby wspierać Was i Wasz zespół w rozwijaniu tej niesamowitej firmy! Pozdrowienia, Zotabox team
Nov. 27, 2024
Good integration. Customer service are prompt.
Using app
1 day
Total reviews
1
Average rating
5.0
Thank you so much, Lim! We truly appreciate your sharing and look forward to the growth of your website. Feel free to reach out anytime — our team is happy to help!
Dec. 8, 2022
I've had this app installed for years. Emails may go to spam so make sure you check all of your folders when reaching out for support.
Thanks for updating your review. We do strive to answer all customer service questions within 12 hours. Glad you checked your spam box. We wish you the best with your online store. Let us know if you have any other questions.
Feb. 24, 2021
I've been trying to move two widgets that I installed for days but I can't do it ... I need personalized attention and I can't find any way to help me ... 10:13 where is the configuration page that I can't see ...? 02/23/2021: the development team helped me with the change I requested but I didn't like how it turned out, so I asked them to please help me make another change and they said "we are unable to provide ongoing free custom work for individual websites or we will quickly go out of business "... I am very upset because one pays for the service and they do not provide the attention that is needed, in a few days I will uninstall the APP from my store https://subefotos.com/ver/?d909953572bff9fb3a17b6e963ffb21bo.png
Hi, we responded to your first review within 1 hour. We completed your custom request (at no extra cost) but we can't continue to give you free custom work so you will change your review. We ALWAYS provide prompt, free customer support to ALL our customers (including you) but we can not provide free custom work for individual websites. We wish you the best with your online store.
May 23, 2019
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Hi, we are sorry you had a bad experience. Can you give us more information at customerservice@zotabox.com? We usually respond within 12 hours. We wish you the best with your online store.
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