All reviews

Rating Breakdown

  • 5
    81% (13 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    19% (3 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

June 30, 2024

Uso aI've been using the app for years, I've had a serious problem with my feed for 1 month, and they don't provide support. I'm hurting myself a lot, be careful

Using app

About 4 years

Total reviews

3

Average rating

3.7

5 / 5 Share

Sept. 22, 2022

Great app that saved me a lot of time and trouble + the support is really helpful in making me save even more time! There's no reason to not use this app to save yourself a ton of time (and money)

Using app

5 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 4, 2022

I really like this app. Very easy to use, does what I need it to, and the support is very helpful and responsive. Excellent all around

Using app

8 days

Total reviews

11

Average rating

4.9

5 / 5 Share

Nov. 17, 2020

Great solution and Nick is fantastic! I would highly recommend if you need an easily customisable feed for Pinterest and Facebook (I'm sure there are more!)

Store

Liforme

Using app

11 days

Total reviews

9

Average rating

4.9

5 / 5 Share

Nov. 10, 2020

We've over a thousand products on our online store and to manually add each to Pinterest would have been impractical. The UpFeed app solves this problem for our current catalogue and future product uploads. The customer support from Nick was fast and effective. Recommended by the team at The Sign Shed www.thesignshed.co.uk.

Using app

9 months

Total reviews

14

Average rating

5.0

1 / 5 Share

Sept. 21, 2020

Regrettably, I am going to have to give this 1 star. It just doesn't work very well. When I make changes on my site they are not reflected in the feed. The developer IS responsive. But I simply don't believe that the feed is generated automatically by the site. I think that the developer tweaks it at the backend manually if you email him. Accordingly, for anything where you make any changes this just isn't a good option. I emailed the developer and he said he is 2 months away from a better version. I may well look at this again at the end of 2020, beginning of 2021. But until then I need something that works automatically without me having to email the developer and ask for changes (which are then on his site, because the feed is actually hosted on his website, which seems odd to me anyway.) In any case, this really is pretty basic. There isn't much (any really) tweaking that you can do to the feed. So, for example if you have one image mockup that say shows the back of your product (rather then the front). Then that will show up in the feed. I ended up having to go on Pinterest and delete all the ones that weren't suitable, because I couldn't just delete them in the feed directly. Overall, I would rate the support of this app very highly. But the app itself simply isn't good enough.

Store

Piccy

Using app

13 days

Total reviews

4

Average rating

2.3

Developer Reply

Thank you for your honest feedback! We're working on adding features to allow for more control over product images and other feed fields. If a certain feature is not yet available, then I'm always happy to manually make changes to make the feed work for your store. I can assure you that all our feeds are indeed updating automatically and you can manually refresh as well by clicking the Refresh button in the app. Thanks, Nick

5 / 5 Share

May 19, 2020

Had to make some custom edits to our product feed & Nick helped us make those changes in less than a day. Superb & fast service!

Store

Italic

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

April 27, 2020

Wish I had just used UpFeed from the beginning in stead of struggling on my own first. Once I installed the app, everything was much better. Did get 1 error from Pinterest, but sent an email to the UpFeed staff and got a reply immediately with the solution implemented. Fixed the problem and everything is just fine. Couldn't be happier!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2020

Nick has been SO helpful in getting my Feed integrated into Pinterest. He has walked me through whole process. Thanks so much to Nick and UpFeed!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 20, 2020

Fantastic App. Already seen an increase in sales. Easy to set up. Had small amend and support from Nick was fast, efficient and polite.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2020

V. Happy with the app. Used it specifically for Pinterest shop catalogue updates. As I grow this is definitely something I will need even more going forward.

Using app

About 2 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Feb. 4, 2020

App crashes and refuses to load. I wouldnt recommend until they fix the issues with this in there app.

Using app

5 minutes

Total reviews

2

Average rating

3.0

Developer Reply

I'm sorry for the inconvenience! This bug has been fixed for your store, please do reach out if you're still experiencing issues and I'll look into them as soon as possible. Thanks, Nick | Zeng Apps

5 / 5 Share

Jan. 30, 2020

Nick was fantastic working through a few issues and customizing to my specific shop needs. Happy to have found this app with such good customer service support for my Pinterest catalog feed (may add Facebook, but Pin was my primary need).

Using app

11 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 26, 2020

I would give 6 stars if possible. Nick and his support team went above and beyond to get my feed to Pinterest feed operational. Fantastic Customer Service, always within 24hours (given were on the opposite side of the planet. The whole experience felt like we were Partners. Kudos Nick, great App and superb support

Using app

Almost 2 years

Total reviews

2

Average rating

3.5

5 / 5 Share

Oct. 8, 2019

So far so good. As other reviewers have mentioned, it seems this is the only functional app for getting the feed into the Pinterest catalog successfully. So that's excellent. Plus the developer has excellent customer service ethic and responds timely and pleasantly. I'm pretty happy with this solution.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 28, 2019

Thank God for this app! This is the only way I could add a catalog feed to Pinterest. It also works great for Facebook's sales channel and Instagram. It's the only feed app that isn't limited to one channel. Customer service is also great. Any issues I've run into, I've gotten quick responses and help. This is a must have app.

Using app

About 4 years

Total reviews

5

Average rating

5.0