Factory4me ‑ Print on Demand for Shopify

Factory4me ‑ Print on Demand

You create and sell. We’ll manufacture, brand, package & ship

Rating

2.0

feedback

4

Reviews

chart

#12,333

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    25%
  • Less than a month
    0%
  • Less than a year
    75%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are mixed, with some users expressing frustration over the lack of customer support and difficulties in signing up, while others praise the app for its ease of use and product quality. One common theme in the negative reviews is the absence of responsive customer service, with users struggling to get in touch for assistance. On the positive side, users appreciate the app's functionality in processing orders and the simplicity of customizing products without the need for additional apps. While some users question the legitimacy of the app, others have had a smooth experience with quick responses from customer support.

Highlights

Lack of customer support and unresponsiveness
Ease of use and product quality
Questionable legitimacy and difficulties in signing up

Rating Breakdown

  • 5
    25% (1 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    75% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Nov. 4, 2020

I would have to agree with the statement that there is "no" customer support at all, But they do process orders, as I've had several orders fulfilled by them. I personally do not feel comfortable using this service any longer with no way to contact anybody if I have a problem with an order. The only reason I'm writing this negative review is in hopes that they will correct the problem because overall their products are good.

Using app

2 months

Total reviews

1

Average rating

1.0

5 / 5 Share

March 24, 2020

I have tried this app with no problems whatsoever, The previous 2 reviewers, firstly this app is not a scam whatsoever. As for customer support i have contacted them several times today and within mins vi their fb page they answered my queries. I think the products are amazing, the product customisation is as easy as 1,2,3 no extra customisation apps that cost. I am not in any way affiliated or work for this company. But praise in this case is justified and please try it, you wont be disappointed at all.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

1 / 5 Share

Nov. 15, 2019

This would be a great App if there was anyone actually working there! There is NO customer support at all. They do not answer Emails, Website contact forms, Support on Shopify or their Facebook page. What a shame i was really looking forward to using this app on ETSY and Shopify..

Using app

About 2 months

Total reviews

1

Average rating

1.0

Developer Reply

Sorry, but we have not received any requests from you. I carefully checked the incoming emails, FB messages, but I do not have any letters from you. The only thing I see is this review.

1 / 5 Share

Sept. 24, 2019

This App may be a scam. It is impossible to sign up and when you enter information to sign up, nothing is created. If you say you forgot password it takes you to a page that shouldn't exist.

Using app

About 2 months

Total reviews

18

Average rating

2.2

Developer Reply

Hello! We're sorry to hear that you are having trouble logging in to the app. This does not mean that the application is bad. We will be happy to help you if you contact our support.

All reviews

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