Rating

4.9

feedback

190

Reviews

chart

#312

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    3%
  • Less than a month
    19%
  • Less than a year
    52%
  • More than a year
    23%

Reviews Summary

Fairing is highly praised for its responsive customer service, valuable insights, and ease of use in setting up post-purchase surveys. Users appreciate the support team's prompt responses and helpfulness in resolving issues. The app is commended for providing invaluable insights about customers, enhancing post-purchase surveys, and aiding in understanding customer behavior and acquisition sources. Additionally, Fairing is lauded for its seamless setup process, valuable data collection, and the team's continuous improvements and updates. However, there are concerns raised about sudden price changes and access restrictions to data.

Highlights

Responsive customer service and support
Valuable insights and understanding of customers
Ease of use and seamless setup process
Continuous improvements and updates
Concerns about sudden price changes and access restrictions to data

Rating Breakdown

  • 5
    98% (187 ratings)
  • 4
    1% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)

Reviews with Text

  • 99% (189)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 3, 2025

Sehr gute App! Super Nutzer freundlich und die Auswertung ist ebenfalls sehr easy. Sind sehr zufrieden hiermit.

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 5, 2025

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 4, 2025

Helpful support, quick to help with issues with data and suggested ways to improve response rates.

Store

iRESTORE Hair Growth System

Using app

Over 4 years

5 / 5 Share

Nov. 3, 2025

Very responsive customer service, and an easy-to-install tool that gives valuable insights.

Store

Zygo

Using app

Over 4 years

4 / 5 Share

Aug. 27, 2025

Had an issue with my plan selection, but the support was prompt and very fast to respond. The app gives great insight into your customers

Using app

Over 2 years

Total reviews

2

Average rating

3.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more