Fairing: Post Purchase Surveys
Fairing Post-Purchase Surveys
Rating
5.0
feedback
187
chart
#1,286
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
2%
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Less than a day
3%
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Less than a month
13%
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Less than a year
51%
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More than a year
30%
Reviews Summary
Fairing is highly praised by ecommerce merchants for its ease of use, valuable insights, and excellent customer support. Users appreciate the real-time feedback capabilities, seamless integration with various platforms, and the ability to gather post-purchase survey responses effortlessly. The app is commended for its speed in delivering insights, intuitive transaction linking, streamlined routing, and overall efficiency in transforming customer journeys. Additionally, the support team is lauded for being responsive, knowledgeable, and proactive in assisting users with any queries or issues. Fairing is described as a game-changer, a revolution in survey data collection, and an indispensable tool for understanding customer behavior and improving marketing strategies.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 30, 2024
I've been using Fairing for many years and it's honestly one of the best apps in my arsenal. I'm able to connect the responses into my Slack workspace and get real time feedback from my customers too. It's a wonderful tool and I highly recommend it!
May 28, 2024
We have been using Fairing on our Shopify store for about 1.5 years, and I couldn't be more pleased with the results. This app has truly revolutionized the way I gather feedback from my customers and has provided invaluable insights into their shopping experience. The customer support team is top-notch. They are responsive, knowledgeable, and always ready to assist with any queries or issues. It's evident that they care about their users and are committed to providing a great experience. Thanks!
May 23, 2024
Fairing is a great way to survey your customers in a minimal friction way. You're getting feedback from your fresh customers at their highest point of excitement. It's been very valuable to understand why they made their purchase.
May 6, 2024
Great overall experience with Fairing. Helps to provide another solid data point for attribution. The question stream is a little different than a fixed survey but it's more versatile and for returning customers you don't end up repeating the same questions. Good analytics and integrations.
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