Fairing Post Purchase Surveys for Shopify

Fairing Post Purchase Surveys

Post-purchase surveys, AI insights, NPS, and more.

Developer

Rating

5.0

feedback

193

Reviews

chart

#263

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    3%
  • Less than a month
    19%
  • Less than a year
    51%
  • More than a year
    25%

Reviews Summary

Fairing is highly praised by users for its ease of use, valuable insights, and responsive customer support. Users appreciate the app's ability to provide in-depth understanding of customer behavior, improve post-purchase surveys, and enhance overall customer experience. The support team is commended for being prompt, helpful, and proactive in resolving issues. However, there are concerns about sudden price changes and access restrictions. Overall, Fairing is considered a game-changer in survey data collection and analysis, offering speed, scalability, intuitive transaction linking, and streamlined routing.

Highlights

Ease of use and valuable insights
Responsive customer support
Improving customer experience
Concerns about price changes
Game-changer in survey data collection and analysis

Rating Breakdown

  • 5
    98% (189 ratings)
  • 4
    1% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)

Reviews with Text

  • 99% (191)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 13, 2026

I used fairing weekly if not more for quick insights into our customer base. It's so easy to edit questions and launch new ones. No complaints!

Store

wool&

Using app

About 3 years

Total reviews

4

Average rating

4.5

5 / 5 Share

April 10, 2026

Really easy to set up, and has made it really easy to know which influencers and creators are driving sales. Fairing has unlocked an entire layer of marketing intelligence that we were previously blind to.

Using app

About 4 years

Total reviews

5

Average rating

5.0

5 / 5 Share

April 10, 2026

Fairing is one of the single best (and easiest) investments any brand can make whether a bootstrapped startup or enterprise level. Easy to launch, integrates with every system, led by an expert team that carries knowledge of several industries, and most importantly - one of the most scalable ways to get customer insights.

Store

SURI

Using app

Over 3 years

Total reviews

8

Average rating

4.8

5 / 5 Share

Dec. 3, 2025

Sehr gute App! Super Nutzer freundlich und die Auswertung ist ebenfalls sehr easy. Sind sehr zufrieden hiermit.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 5, 2025

Using app

About 1 hour

Total reviews

3

Average rating

5.0

All reviews

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