Fairing Post Purchase Surveys for Shopify

Fairing Post Purchase Surveys

Post-purchase surveys, AI insights, NPS, MCP, and more.
Developer
Fairing
Rating
5.0
Feedback
196
Reviews
Chart
#392
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

Fairing is highly praised by users for its ease of setup, valuable insights, and exceptional customer service. Users appreciate the ability to connect data points, understand attribution, and gain marketing intelligence through the app. The integrations, quick insights, and user-friendly interface make Fairing a top choice for post-purchase surveys and customer feedback. The support team is highlighted for being responsive, helpful, and providing quick solutions to any issues. However, there is a negative review mentioning sudden price changes and restricted access to data, which raises concerns about pricing transparency and service continuity.

Time spent using app
How long merchants keep the app installed.
Less than an hour 1%
Less than a day 4%
Less than a month 18%
Less than a year 47%
More than a year 24%
All reviews
5 / 5 Share
Oct. 8, 2026

Fairing has become our go-to for understanding where customers actually first heard about us (and when) and collecting other insights we're in need of. Super simple to set up - it's helped us make sharper calls on where to spend, especially when we know customers are shopping cross channel. The team are brilliant too: quick to reply and genuinely helpful.

Store Using app Total reviews Average rating
MOTHER ✸ ROOT Almost 5 years 4 5.0
5 / 5 Share
Sept. 18, 2026

We were previously on Kno which is a solid place to start not thinking too much of the Post Purchase Survey until I got a walk through of Fairing. Their integrations and the data you can pull and connect to are next level. If you are looking to get a way better understanding of your attribution and the ability to connect these data points to all your channels this is the tool for you.

Store Using app Total reviews Average rating
JIYU About 2 months 1 5.0
5 / 5 Share
April 13, 2026

I used fairing weekly if not more for quick insights into our customer base. It's so easy to edit questions and launch new ones. No complaints!

Store Using app Total reviews Average rating
wool& About 3 years 4 4.5
5 / 5 Share
April 10, 2026

Really easy to set up, and has made it really easy to know which influencers and creators are driving sales. Fairing has unlocked an entire layer of marketing intelligence that we were previously blind to.

Store Using app Total reviews Average rating
Vaer Watches About 4 years 8 4.5
5 / 5 Share
April 10, 2026

Fairing is one of the single best (and easiest) investments any brand can make whether a bootstrapped startup or enterprise level. Easy to launch, integrates with every system, led by an expert team that carries knowledge of several industries, and most importantly - one of the most scalable ways to get customer insights.

Store Using app Total reviews Average rating
SURI Over 3 years 9 4.7

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