Fakturownia | Integration
Fakturownia | Integration - Simplify your invoicing
Rating
4.3
feedback
6
chart
#9,788
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
33%
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Less than a year
50%
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More than a year
0%
Reviews Summary
The reviews for this Shopify App are mixed, with some users praising the application for its great customer service and quick response to feature requests. Users appreciate the helpful and supportive team behind the app, as well as the ease of communication with them. However, there are also negative reviews highlighting issues with tax compliance and invoicing errors. One user mentioned that the app automatically sets the VAT rate incorrectly, leading to serious tax compliance issues. Additionally, the app was criticized for not generating all invoices automatically, requiring manual intervention. These reliability and accuracy issues have caused stress and frustration for users, making the app a high-risk choice for managing finances.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 28, 2024
Unfortunately, I do not recommend this application. For every shipment, it automatically sets the VAT rate to 5% instead of the required 23%, which leads to serious issues with tax compliance. Additionally, the application does not generate all invoices automatically, forcing me to manually create accounting documents. Such errors are absolutely unacceptable in a tool for managing finances and invoicing. The lack of reliability and accuracy makes using this application a high-risk and stressful choice for anyone who needs a dependable system. Moreover, I was promised that the issue would be resolved within 3 days, but 7 days have passed, and nothing has been fixed.
Oct. 10, 2024
Great application and customer service. I asked for two additional features to be added and they were added within 48 hrs. I highly recommend.
Our pleasure to support you! Tell us, if you need any feature in the future :)
Aug. 10, 2024
works fine :)
Our pleasure to help you! Tell us, if you need any EXTRA feature in the future :)
June 27, 2024
Good product and helpful customer service. Everything works as expected. I recommend their service to everyone who counts on professionalism and high quality.
Store
My Store
Using app
About 1 month
Our pleasure to support you! Tell us, if you need any feature in the future :)
May 27, 2024
Very good cooperation with customer service and IT. Very open to making improvements to their application. Highly recommend :)
We greatly appreciate your feedback and are delighted to hear from you.
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