Rating
4.0
feedback
46
chart
#8,300
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
20%
-
Less than a year
67%
-
More than a year
11%
Reviews Summary
The reviews for the Fancy Coming Soon app are mixed, with both positive and negative feedback from users. Positive aspects include fast and efficient customer service, easy customization, a variety of themes to choose from, and helpful support in setting up the coming soon page. On the other hand, negative feedback revolves around issues such as the app redirecting to external links, difficulties in canceling subscriptions, lack of clarity on specific features, and problems with turning off the countdown. Some users also mentioned challenges in getting timely responses from support and encountering technical issues with the app.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 22, 2024
i have install this app after deleting your app its redirecting to some link why this happened its creating confusion about my store https://asalabayas.com/apps/fancy-coming-soon its redirecting to this app while my store links is this https://asalabayas.com/
Oct. 9, 2022
The app keeps charging me after I uninstalled it. this is horrible. there is no way you can cancel, this is a scam.
We checked the history of app charge for your store. You have cancelled the subscription on 9th Sep and no-subscription fee is charged by our app post that. You may please contact shopify if you are still facing the issue as payment is managed by them directly.
May 4, 2021
I wanted a simple landing page for an upcoming product with a white listing URL. It turns out this app is only for the Home page for upcoming stores. I wish this was clarified before I went through all the installation and uninstallation steps. I was offered to have the developer go through the store pages, but I wanted an answer first to my very specific question. Wasted a LOT of time trying to get answers- 2-3 days between each answer, robotic and repetitive, but not answering my question. I finally received an answer, several days and emails later. I had to ask several times. Turns out that it's not possible to create urls for custom product pages. This lackadaisical behavior is not acceptable. What I did like: pretty organized in offering information about installation and uninstallation- visuals and text.
Dec. 1, 2020
The countdown works fine. The problem is you cant turn it off and your website is unreachable by your customers. Tried contacting support several times and never got an answer. Also got shopify support to try and reach them with no success. Thank you for over a thousand customers lost. Trusting this app was the most expensive mistake I have ever made.
Sorry to hear you had a problem with the app. You have to disable the app before you uninstall it otherwise it will still be enabled. Here are the instructions in our docs: https://acquireconvert.zendesk.com/hc/en-us/articles/900000698863-How-do-I-uninstall-the-app- We are a small team and can't respond to a support ticket in 4 hours sorry. We currently can't afford 24 hour support.
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