Widgetic (FAQ Accordion) for Shopify

Widgetic (FAQ Accordion)

Answer questions proactively to improve customer conversion.
FAQ
Developer
Widgetic
View on App Store
Widgetic (FAQ Accordion)
Rating
4.0
Feedback
1
Reviews
Chart
#10,027
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The Widgetic (FAQ Accordion) app helps ecommerce merchants organize their frequently asked questions into an easy-to-use accordion format, improving customer conversion by proactively answering questions. It reduces support requests, increases customer satisfaction, and benefits merchants with complex products, services, or policies. Customers find answers more efficiently, leading to a streamlined shopping experience.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 0%
Less than a month 100%
Less than a year 0%
More than a year 0%
All reviews
4 / 5 Share
May 24, 2018

I did a lot of research on FAQ apps and this one has the best value, by far, for the price of a paid version. I'm very happy with it. It's customizable, easy to learn, and looks like the rest of my site in terms of presentation style and color scheme. It falls short of five stars for two reasons: one is that the widget takes an extra second or two to load when a user goes to my FAQ page. It's a small thing in the end, but a more seamless integration would be appreciated. The other reason is that there is only the option to use one hyperlink per answer, and there is no way to disguise the link name. So for example, I can't use: for more information, click *here*. I can only use, http://www.mysite.com/here. Again, not all that much of a problem in the end. But I would love it more if I could polish the appearance of the hyperlinks I use.

Store Using app Total reviews Average rating
Spellers Learn 1 day 1 4.0
Developer Reply

We're adding support for Markdown soon, which should allow one to adjust the text as they need.

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