Elfsight FAQ Page for Shopify

Elfsight FAQ Page

Add accordion FAQ page with product questions and answers.
FAQ
Developer
Elfsight
View on App Store
Elfsight FAQ Page
Rating
5.0
Feedback
3
Reviews
Chart
#10,955
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews are overwhelmingly positive. Users consistently praise the app for being easy to set up, straightforward to use, and reliable right out of the box. Customer service is a major strength, with multiple reviewers describing the support team as quick, responsive, professional, and helpful when custom changes or questions came up. Several reviewers also feel the app is a strong fit for FAQ management and say it works exactly as expected. There are very few negative comments in the provided reviews, and the only concern mentioned is an initial hesitation from one user due to seeing a prior low-star review. However, that concern was resolved by a positive experience with the app and support team. Overall, the feedback suggests the app delivers on its promises and is backed by strong customer service, with no recurring product issues raised in these reviews.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 0%
Less than a month 67%
Less than a year 33%
More than a year 0%
All reviews
5 / 5 Share
July 8, 2020

Great app, and great customer service. They are quick and reliable. I recommend this app. They are 5 stars.

Store Using app Total reviews Average rating
DoggyBathroom Canada 4 months 2 5.0
5 / 5 Share
Jan. 17, 2020

An amazing FAQ app!! All the options are straight forward and work great. It's easy to set-up, managing all of the Q&A's is simple and they provide awesome customer service. It's the perfect FAQ app. Thank you!

Store Using app Total reviews Average rating
Three A Light 4 days 1 5.0
Developer Reply

Hey there, Thank you for your kindness and appreciation. We hope you'll have a great user experience! :) Regards, Elfsight

5 / 5 Share
Aug. 25, 2018

I am not certain what the 1 star review is about because my experience have been nothing but positive. I started using this app before there were any reviews, so initially I was nervous. But there was no need to be nervous. App worked great right out of the box, but I needed to implement some changes to accommodate my specific needs. I contacted Elfsight and they were very professional, responsive and helpful. I have been using this app for about a month not and I am still very happy with it.

Store Using app Total reviews Average rating
Happy Gardens 26 days 7 5.0

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