FAQify: FAQ page ‑ Product FAQ for Shopify

FAQify: FAQ page ‑ Product FAQ

Easily and quickly build a beautiful FAQ page, Product FAQ

Rating

4.8

feedback

65

Reviews

chart

#4,193

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    20%
  • Less than a month
    29%
  • Less than a year
    45%
  • More than a year
    5%

Reviews Summary

The reviews for the FAQify app are overwhelmingly positive, with users praising its ease of use, customization options, and responsive customer support. Many users highlighted the beautiful design of the app and how it helped them create professional-looking FAQ pages. The support team, especially Alex, received numerous mentions for their quick responses and helpful assistance in setting up and customizing the app to meet specific needs. Users also appreciated the speed at which issues were resolved and the overall user-friendly interface of the app. However, there were a few mentions of limitations in the free plan and some issues with translations, but these were quickly addressed by the developers.

Highlights

Ease of use and customization options
Responsive customer support
Beautiful design and professional appearance
Quick issue resolution
Limitations in the free plan and translation issues

Rating Breakdown

  • 5
    94% (61 ratings)
  • 4
    3% (2 ratings)
  • 3
    2% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 23, 2023

I would definitively recommend FAQify. Not only is it easy to use but the support is great. I am not all that tech savy and probably ask dumb questions but I never felt like that when I needed help. I spoke to Alex and they were great. Highly recommended.

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

May 19, 2023

Nice app. I'm using us for general e-store FAQ but also to add FAQ in category pages and product pages. Support is reactive and has helped me find a solution when needed.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your kind review. We wish you the best with your online store and don't hesitate to ask if you have any other questions. Have a great day. ❤️

1 / 5 Share

Aug. 25, 2022

I think there's something wrong with this app. My FAQs are published on ALL product pages even after telling support that I need it to be published on just one specific product. The FAQs are all over the place and even in irrelevant product pages. In addition, every time I hit "publish," the app stalls.

Using app

11 months

Total reviews

2

Average rating

3.0

Developer Reply

We fixed the problem and replied you but you did not response!

5 / 5 Share

July 14, 2022

This app is so beautiful on my page! I’ve tried many FAQ apps and this one is the winner by far. It’s so easy to use and customize and integrate.

Using app

3 days

Total reviews

8

Average rating

5.0

Developer Reply

Thank you very much for your kind review. We wish you the best with your online store and don't hesitate to ask if you have any other questions. Have a great day. ❤️

5 / 5 Share

Feb. 25, 2022

Great app, simple to set up and lots of customisations available to suit your site. Quick and helpful support when required too

Using app

About 24 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thank you very much for your kind review. We wish you the best with your online store and don't hesitate to ask if you have any other questions. Best regards, Zifyapp Team

All reviews

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