FAQify: FAQ page ‑ Product FAQ for Shopify

FAQify: FAQ page ‑ Product FAQ

Easily and quickly build a beautiful FAQ page, Product FAQ

Rating

4.7

feedback

27

Reviews

chart

#5,414

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    30%
  • Less than a month
    48%
  • Less than a year
    15%
  • More than a year
    4%

Reviews Summary

FAQify is highly recommended by users for its ease of use, great support, and beautiful design templates. Users appreciate the app's ability to customize FAQs, its user-friendly interface, and the quick response from customer service. However, some users have faced issues with FAQs being published on all product pages instead of specific ones, and there are limitations in the free plan. The app's support team, particularly Alex, is praised for being helpful, responsive, and quick to resolve issues. Overall, FAQify is valued for improving the customer experience and providing a valuable FAQ solution for online stores.

Highlights

Ease of use, great support, beautiful design templates
Customization, user-friendly interface, quick customer service response
Issues with FAQs being published on all product pages, limitations in the free plan
Praise for support team, particularly Alex, being helpful, responsive, and quick to resolve issues
Improving customer experience, providing a valuable FAQ solution for online stores

Rating Breakdown

  • 5
    89% (24 ratings)
  • 4
    4% (1 ratings)
  • 3
    4% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (1 ratings)

Reviews with Text

  • 100% (27)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 23, 2023

I would definitively recommend FAQify. Not only is it easy to use but the support is great. I am not all that tech savy and probably ask dumb questions but I never felt like that when I needed help. I spoke to Alex and they were great. Highly recommended.

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you very much for your kind review. We wish you the best with your online store and don't hesitate to ask if you have any other questions. Have a great day.

5 / 5 Share

May 19, 2023

Nice app. I'm using us for general e-store FAQ but also to add FAQ in category pages and product pages. Support is reactive and has helped me find a solution when needed.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your kind review. We wish you the best with your online store and don't hesitate to ask if you have any other questions. Have a great day. ❤️

1 / 5 Share

Aug. 25, 2022

I think there's something wrong with this app. My FAQs are published on ALL product pages even after telling support that I need it to be published on just one specific product. The FAQs are all over the place and even in irrelevant product pages. In addition, every time I hit "publish," the app stalls.

Using app

11 months

Total reviews

2

Average rating

3.0

Developer Reply

We fixed the problem and replied you but you did not response!

5 / 5 Share

Dec. 30, 2021

AMAZING!!! Integrates perfectly with any Shopify site and the different design templates are all beautiful and so easy to customize. HIGHLY RECOMMENDED, you won't be sorry. Great support - world-class :)

Using app

About 9 hours

Total reviews

21

Average rating

4.8

Developer Reply

Thank you very much for your kind review. We wish you the best with your online store and don't hesitate to ask if you have any other questions. Have a great day.

5 / 5 Share

Dec. 7, 2021

The FAQify app has helped us segment our most frequently asked questions and provides a much better experience for the customer. Very happy with the overall set up, and ease of the app.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for your kind review. We wish you the best with your online store and don't hesitate to ask if you have any other questions. Have a great day.

All reviews

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