Rating
4.8
feedback
65
chart
#4,091
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
20%
-
Less than a month
29%
-
Less than a year
45%
-
More than a year
5%
Reviews Summary
The FAQify app has received overwhelmingly positive reviews from users, with many praising its ease of use, customization options, and responsive customer support. Users appreciate the ability to create beautiful and functional FAQ pages that integrate seamlessly with their Shopify stores. The support team, particularly Alex, is highlighted for their quick responses and helpful assistance in setting up and customizing the app. However, there are a few concerns raised by users, such as issues with FAQs appearing on all product pages instead of specific ones and limitations in the free plan. Overall, the app is highly recommended for its user-friendly interface, design templates, and efficient customer service.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 23, 2023
I would definitively recommend FAQify. Not only is it easy to use but the support is great. I am not all that tech savy and probably ask dumb questions but I never felt like that when I needed help. I spoke to Alex and they were great. Highly recommended.
May 19, 2023
Nice app. I'm using us for general e-store FAQ but also to add FAQ in category pages and product pages. Support is reactive and has helped me find a solution when needed.
Thank you very much for your kind review. We wish you the best with your online store and don't hesitate to ask if you have any other questions. Have a great day. ❤️
Aug. 25, 2022
I think there's something wrong with this app. My FAQs are published on ALL product pages even after telling support that I need it to be published on just one specific product. The FAQs are all over the place and even in irrelevant product pages. In addition, every time I hit "publish," the app stalls.
We fixed the problem and replied you but you did not response!
July 14, 2022
This app is so beautiful on my page! I’ve tried many FAQ apps and this one is the winner by far. It’s so easy to use and customize and integrate.
Thank you very much for your kind review. We wish you the best with your online store and don't hesitate to ask if you have any other questions. Have a great day. ❤️
Feb. 25, 2022
Great app, simple to set up and lots of customisations available to suit your site. Quick and helpful support when required too
Thank you very much for your kind review. We wish you the best with your online store and don't hesitate to ask if you have any other questions. Best regards, Zifyapp Team
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