All reviews

Rating Breakdown

  • 5
    94% (61 ratings)
  • 4
    3% (2 ratings)
  • 3
    2% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (1 ratings)
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5 / 5 Share

June 23, 2023

I would definitively recommend FAQify. Not only is it easy to use but the support is great. I am not all that tech savy and probably ask dumb questions but I never felt like that when I needed help. I spoke to Alex and they were great. Highly recommended.

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

May 19, 2023

Nice app. I'm using us for general e-store FAQ but also to add FAQ in category pages and product pages. Support is reactive and has helped me find a solution when needed.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your kind review. We wish you the best with your online store and don't hesitate to ask if you have any other questions. Have a great day. ❤️

1 / 5 Share

Aug. 25, 2022

I think there's something wrong with this app. My FAQs are published on ALL product pages even after telling support that I need it to be published on just one specific product. The FAQs are all over the place and even in irrelevant product pages. In addition, every time I hit "publish," the app stalls.

Using app

11 months

Total reviews

2

Average rating

3.0

Developer Reply

We fixed the problem and replied you but you did not response!

5 / 5 Share

July 14, 2022

This app is so beautiful on my page! I’ve tried many FAQ apps and this one is the winner by far. It’s so easy to use and customize and integrate.

Using app

3 days

Total reviews

8

Average rating

5.0

Developer Reply

Thank you very much for your kind review. We wish you the best with your online store and don't hesitate to ask if you have any other questions. Have a great day. ❤️

5 / 5 Share

Feb. 25, 2022

Great app, simple to set up and lots of customisations available to suit your site. Quick and helpful support when required too

Using app

About 24 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thank you very much for your kind review. We wish you the best with your online store and don't hesitate to ask if you have any other questions. Best regards, Zifyapp Team

5 / 5 Share

Feb. 6, 2022

Really good app, it really helps you build a simple and easy FAQ page that you can easily edit. The developers are really fast to respond and fix your problem

Using app

7 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you very much for your kind review. We wish you the best with your online store and don't hesitate to ask if you have any other questions. Have a great day.

5 / 5 Share

Jan. 27, 2022

Very easy to use plugin with a wide range of display options that all look great! We have FAQs appearing on most if not all our main pages which have really helped our customers find important info quickly - saving us tonnes of hours in response times.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your kind review. We wish you the best with your online store and don't hesitate to ask if you have any other questions. Have a great day.

5 / 5 Share

Jan. 20, 2022

Thank you very much for your support! I asked for help in the settings and received full support for all my issues. Brilliant service! Thank you!

Store

UNIQQ

Using app

8 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you very much for your kind review. We wish you the best with your online store and don't hesitate to ask if you have any other questions. Have a great day.

5 / 5 Share

Dec. 30, 2021

AMAZING!!! Integrates perfectly with any Shopify site and the different design templates are all beautiful and so easy to customize. HIGHLY RECOMMENDED, you won't be sorry. Great support - world-class :)

Using app

About 9 hours

Total reviews

19

Average rating

4.7

Developer Reply

Thank you very much for your kind review. We wish you the best with your online store and don't hesitate to ask if you have any other questions. Have a great day.

5 / 5 Share

Dec. 29, 2021

Great app. I would recommend this app to anyone who needs a FAQ page on their Shopify store. By the way, Alex is a great customer specialist. Thank you!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your kind review. We wish you the best with your online store and don't hesitate to ask if you have any other questions. Have a great day.

5 / 5 Share

Dec. 7, 2021

The FAQify app has helped us segment our most frequently asked questions and provides a much better experience for the customer. Very happy with the overall set up, and ease of the app.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for your kind review. We wish you the best with your online store and don't hesitate to ask if you have any other questions. Have a great day.

5 / 5 Share

Dec. 2, 2021

I dealt with Alex today. I was absolutely lost as code is not my strong point! He explained what I needed to do to achieve my goal. Excellent work.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your kind review. We wish you the best with your online store and don't hesitate to ask if you have any other questions. Have a great day.

5 / 5 Share

Nov. 15, 2021

very nice app, I love how our FAQ page looks now it's also very easy to use mostly drag and drop blocks.

Using app

About 1 hour

Total reviews

13

Average rating

5.0

Developer Reply

Thank you very much for your kind review. We wish you the best with your online store and don't hesitate to ask if you have any other questions. Have a great day.

5 / 5 Share

Nov. 12, 2021

Great app, really easy to use and good customer support! Happy with this. Made a decent FAQ page just in a few minutes!

Store

relasta

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your kind review. We wish you the best with your online store and don't hesitate to ask if you have any other questions. Have a great day.

5 / 5 Share

Nov. 12, 2021

Easy to use the app. Prompt customer service. I am using it on our product pages and as a separate FAQ page.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your kind review. We wish you the best with your online store and don't hesitate to ask if you have any other questions. Have a great day.

5 / 5 Share

Nov. 4, 2021

A very useful and simple app for presenting FAQs in an easy to ready and navigate format. Recommended!

Store

Skinade

Using app

About 23 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you very much for your kind review. We wish you the best with your online store and don't hesitate to ask if you have any other questions. Have a great day.

5 / 5 Share

Oct. 25, 2021

Response is extremely fast and reliable! Anytime I have trouble, I contact the team and it is usually fixed by the end of the day!

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for your kind review. We wish you the best with your online store and don't hesitate to ask if you have any other questions. Have a great day.

5 / 5 Share

Oct. 25, 2021

Your team did a wonderful faq app looks marvelous. Highly recommend this to everyone! Keep your great work!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your kind review. We wish you the best with your online store and don't hesitate to ask if you have any other questions. Have a great day.

5 / 5 Share

Oct. 22, 2021

This FAQ app offers exactly the functionalities were were looking for. It is intuitive to use, but still allows for all kinds of editing and customization. The technical support is super fast! Alex has gone out of his way to meet all our requests in an instant. Awesome!

Using app

7 months

Total reviews

6

Average rating

3.8

Developer Reply

Thank you very much for your kind review. We wish you the best with your online store and don't hesitate to ask if you have any other questions. Have a great day.

5 / 5 Share

Oct. 11, 2021

Hands down the best FAQ/ tab service in the Shopify app store. Get it trust! Amazing customer serv.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for your kind review. We wish you the best with your online store and don't hesitate to ask if you have any other questions. Have a great day.