FAQPRIME: FAQ, WhatsApp, Track for Shopify

FAQPRIME: FAQ, WhatsApp, Track

FAQ, Track, HelpDesk, Order tracking, chat, Support, page

Rating

4.6

feedback

39

Reviews

chart

#3,171

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    10%
  • Less than a day
    26%
  • Less than a month
    56%
  • Less than a year
    146%
  • More than a year
    38%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising its simplicity, user-friendliness, and the variety of features it offers for free. Many users appreciate the all-in-one package that includes WhatsApp Chat, Contact Us, FAQ, and Order Tracking options. The app is described as intuitive, easy to use, and highly recommended for improving customer interaction. Users also commend the developer's team for creating such a valuable tool.

Highlights

Positive feedback on simplicity and user-friendliness
Appreciation for the all-in-one package of features
Praise for the developer's team and customer service
Requests for additional features like live chat integration and multi-language support
Some users experienced issues with support responsiveness and app functionality

Rating Breakdown

  • 5
    256% (100 ratings)
  • 4
    13% (5 ratings)
  • 3
    3% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    8% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 9, 2024

Awesome, Simple, Intuitive and User Friendly. One of the best Apps so far, on Shopify. In fact simpler than Shopify itself. Would recommend anyone who has a website to use this app to interact efficiently with their customers. Great work Team FAQPrime

Store

Malu's

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2024

Just so so so much thanks to you guys!!! The app is just perfect and all in one package that too FREE TO USE... Not a promotion but with the service and the way the app works it took time for me to accept it that it's real ❤️ it have WhatsApp Chat option, Contact Us, FAQ and Order Tracking option all together and simplified.. just can't express my gratitude to the app and developer's... Everyone reading this review,i strongly suggest you to try it and i assure you that you won't regret!!!

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 12, 2024

One of the must have apps on shopify. Very advanced features for Free. App performs flawlessely

Using app

9 minutes

Total reviews

4

Average rating

4.0

1 / 5 Share

June 17, 2024

Using app

--

Total reviews

1

Average rating

1.0

1 / 5 Share

March 8, 2024

The 'help' button which this installs in the bottom right hand corner of the screen randomly redirects to this very app download page. A strange thing to think that customers would be clicking on it for queries about my site, only to be redirected here. Reached out twice to them and they never responded. Will uninstall.

Using app

7 days

Total reviews

2

Average rating

3.0

All reviews

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