FAQPRIME: FAQ, WhatsApp, Track for Shopify

FAQPRIME: FAQ, WhatsApp, Track

FAQ, Track, HelpDesk, Order tracking, chat, Support, page

Rating

4.7

feedback

109

Reviews

chart

#2,755

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    9%
  • Less than a month
    20%
  • Less than a year
    52%
  • More than a year
    14%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising its simplicity, user-friendliness, and the variety of features it offers for free. Many users appreciate the integration of functions like WhatsApp Chat, Contact Us, FAQ, and Order Tracking in one app. The app is described as intuitive and easy to use, with users recommending it for improving customer interaction and experience. However, there are a few negative reviews mentioning issues with customer support responsiveness and unexpected redirects.

Highlights

Positive: Simplicity and User-Friendliness
Positive: Integration of Multiple Functions
Positive: Free Features
Negative: Customer Support Responsiveness
Negative: Unexpected Redirects

Rating Breakdown

  • 5
    92% (100 ratings)
  • 4
    5% (5 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 9, 2024

Awesome, Simple, Intuitive and User Friendly. One of the best Apps so far, on Shopify. In fact simpler than Shopify itself. Would recommend anyone who has a website to use this app to interact efficiently with their customers. Great work Team FAQPrime

Store

Malu's

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2024

Just so so so much thanks to you guys!!! The app is just perfect and all in one package that too FREE TO USE... Not a promotion but with the service and the way the app works it took time for me to accept it that it's real ❤️ it have WhatsApp Chat option, Contact Us, FAQ and Order Tracking option all together and simplified.. just can't express my gratitude to the app and developer's... Everyone reading this review,i strongly suggest you to try it and i assure you that you won't regret!!!

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 12, 2024

One of the must have apps on shopify. Very advanced features for Free. App performs flawlessely

Using app

9 minutes

Total reviews

4

Average rating

4.0

1 / 5 Share

June 17, 2024

Using app

--

Total reviews

1

Average rating

1.0

1 / 5 Share

March 8, 2024

The 'help' button which this installs in the bottom right hand corner of the screen randomly redirects to this very app download page. A strange thing to think that customers would be clicking on it for queries about my site, only to be redirected here. Reached out twice to them and they never responded. Will uninstall.

Using app

7 days

Total reviews

2

Average rating

3.0

All reviews

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