FAQPRIME: FAQ, WhatsApp, Track for Shopify

FAQPRIME: FAQ, WhatsApp, Track

All-in-one support app for Track order, Contact us, FAQ &...

Rating

4.8

feedback

34

Reviews

chart

#5,701

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    26%
  • Less than a day
    29%
  • Less than a month
    38%
  • Less than a year
    6%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising its simplicity, user-friendliness, and effectiveness in improving customer interaction. Many users appreciate that the app is free and offers features that surpass paid alternatives. The customer service and support provided by the app developers are also highlighted as exceptional, with quick responses and helpful solutions. However, there are a few negative reviews mentioning issues with slow support responses and page speed. Some users also expressed a desire for more customization options.

Highlights

Positive feedback on simplicity and user-friendliness
App effectiveness in improving customer interaction
Exceptional customer service and support
Negative feedback on slow support responses and page speed
Desire for more customization options

Rating Breakdown

  • 5
    91% (31 ratings)
  • 4
    3% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    6% (2 ratings)

Reviews with Text

  • 100% (34)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 2, 2025

is good

Using app

About 10 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2024

Awesome, Simple, Intuitive and User Friendly. One of the best Apps so far, on Shopify. In fact simpler than Shopify itself. Would recommend anyone who has a website to use this app to interact efficiently with their customers. Great work Team FAQPrime

Store

Malu's

Using app

1 day

Total reviews

1

Average rating

4.0

1 / 5 Share

March 8, 2024

The 'help' button which this installs in the bottom right hand corner of the screen randomly redirects to this very app download page. A strange thing to think that customers would be clicking on it for queries about my site, only to be redirected here. Reached out twice to them and they never responded. Will uninstall.

Using app

7 days

Total reviews

2

Average rating

3.0

5 / 5 Share

July 9, 2023

Una app muy recomendada, con un buen diseño y muy facil de utilizar, la mejor aplicacion que he encontrado para mejorar la atencion al cliente.

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 25, 2023

Unbelievable - This app is amazing. I am so surprised to see such a great app and most of all for FREE. I just uninstalled three paid app and got this GEM. Thank you developers for creating this app and for making it so easy to use. Love it !

Using app

22 minutes

Total reviews

40

Average rating

5.0

All reviews

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