FAQPRIME: FAQ, WhatsApp, Track
All-in-one support app for Track order, Contact us, FAQ &...
Rating
4.4
feedback
106
chart
#1,049
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
11%
-
Less than a month
22%
-
Less than a year
53%
-
More than a year
9%
Reviews Summary
The reviews for this Shopify App are mostly positive, with users praising its ease of use, helpful features like FAQs, order tracking, and live chat integration. Customers appreciate the free plan and the ability to customize the app to suit their needs. The customer support is also highlighted as responsive and helpful. However, some users have mentioned issues with slow response from support, occasional glitches, and limitations such as the number of questions that can be added. Overall, the app seems to be well-received for its functionality and user-friendly interface, with room for improvement in terms of support responsiveness and additional features.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 8, 2024
The 'help' button which this installs in the bottom right hand corner of the screen randomly redirects to this very app download page. A strange thing to think that customers would be clicking on it for queries about my site, only to be redirected here. Reached out twice to them and they never responded. Will uninstall.
Nov. 4, 2023
Awesome App, just need a Live Chat integration other than Whatsapp with live translation and would be perfect.
Aug. 12, 2023
The app its perfect, i havent expect to be on this level, but i give you 4 stars because i wold like to add more Languages, i'm from romania and i have my whole site in Romanian exept the Help center. Thanks and i hope to add more language
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