FAQPRIME: FAQ, WhatsApp, Track for Shopify

FAQPRIME: FAQ, WhatsApp, Track

All-in-one support app for Track order, Contact us, FAQ &...

Rating

4.6

feedback

110

Reviews

chart

#2,197

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    13%
  • Less than a month
    21%
  • Less than a year
    51%
  • More than a year
    9%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising its all-in-one package features, ease of use, and the fact that it is free to use. Customers appreciate the WhatsApp chat option, Contact Us, FAQ, and Order Tracking features all in one simplified app. The app is described as perfect, amazing, and recommended by many users. However, there are a few negative reviews mentioning issues with customer support responsiveness and some minor technical glitches like garbled characters and page speed concerns.

Highlights

Positive feedback on all-in-one package features, ease of use, and free to use
Praise for WhatsApp chat option, Contact Us, FAQ, and Order Tracking features
Negative reviews on customer support responsiveness and technical glitches

Rating Breakdown

  • 5
    92% (101 ratings)
  • 4
    5% (5 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 9, 2024

Awesome, Simple, Intuitive and User Friendly. One of the best Apps so far, on Shopify. In fact simpler than Shopify itself. Would recommend anyone who has a website to use this app to interact efficiently with their customers. Great work Team FAQPrime

Store

Malu's

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2024

Just so so so much thanks to you guys!!! The app is just perfect and all in one package that too FREE TO USE... Not a promotion but with the service and the way the app works it took time for me to accept it that it's real ❤️ it have WhatsApp Chat option, Contact Us, FAQ and Order Tracking option all together and simplified.. just can't express my gratitude to the app and developer's... Everyone reading this review,i strongly suggest you to try it and i assure you that you won't regret!!!

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 21, 2024

The chat function on a webpage is very important but this app did even one better. The replies now come straight to my phone via WhatsApp. BRILLIANT! This a an app I will pay for!

Using app

About 11 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 12, 2024

One of the must have apps on shopify. Very advanced features for Free. App performs flawlessely

Using app

9 minutes

Total reviews

3

Average rating

3.7

1 / 5 Share

June 17, 2024

Using app

--

Total reviews

1

Average rating

1.0

All reviews

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