FAQPRIME: FAQ, WhatsApp, Track
FAQ, Track, HelpDesk, Order tracking, chat, Support, page
Rating
4.7
feedback
32
chart
#3,177
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
31%
-
Less than a day
22%
-
Less than a month
41%
-
Less than a year
9%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising its simplicity, user-friendliness, and effectiveness. Many users appreciate the app's ease of use and the quick setup process. The customer service and support provided by the app developers are also highlighted as excellent, with prompt responses and helpful solutions. Users particularly like the integration of FAQs, live chat features, and order tracking in one place, reducing manual effort and improving customer interaction. However, there are some negative reviews mentioning issues with slow support responses, page speed, and limitations in customization options.
Highlights
Review RSS Feed
All reviews
Nov. 9, 2024
Awesome, Simple, Intuitive and User Friendly. One of the best Apps so far, on Shopify. In fact simpler than Shopify itself. Would recommend anyone who has a website to use this app to interact efficiently with their customers. Great work Team FAQPrime
March 8, 2024
The 'help' button which this installs in the bottom right hand corner of the screen randomly redirects to this very app download page. A strange thing to think that customers would be clicking on it for queries about my site, only to be redirected here. Reached out twice to them and they never responded. Will uninstall.
Nov. 4, 2023
Awesome App, just need a Live Chat integration other than Whatsapp with live translation and would be perfect.
June 25, 2023
Unbelievable - This app is amazing. I am so surprised to see such a great app and most of all for FREE. I just uninstalled three paid app and got this GEM. Thank you developers for creating this app and for making it so easy to use. Love it !
June 18, 2023
Great app. I would have given 5 stars if we were able to add our own questions in place of the stock ones we don’t need.
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