FAQPRIME: FAQ, WhatsApp, Track
FAQ, Track, HelpDesk, Order tracking, chat, Support, page
Rating
4.8
feedback
34
chart
#4,117
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
26%
-
Less than a day
26%
-
Less than a month
38%
-
Less than a year
9%
-
More than a year
0%
Reviews Summary
The reviews for the Shopify App are overwhelmingly positive, with users praising its simplicity, user-friendliness, and effectiveness in improving customer interaction. Many users appreciate the app's features such as FAQ integration, live chat options, and quick response times from customer support. The app is described as easy to use, with some users even replacing paid apps with this free option. However, there are a few negative reviews mentioning issues with customer support responsiveness and page speed. Overall, the app is highly recommended for its functionality and support.
Highlights
Review RSS Feed
All reviews
Nov. 9, 2024
Awesome, Simple, Intuitive and User Friendly. One of the best Apps so far, on Shopify. In fact simpler than Shopify itself. Would recommend anyone who has a website to use this app to interact efficiently with their customers. Great work Team FAQPrime
March 8, 2024
The 'help' button which this installs in the bottom right hand corner of the screen randomly redirects to this very app download page. A strange thing to think that customers would be clicking on it for queries about my site, only to be redirected here. Reached out twice to them and they never responded. Will uninstall.
Nov. 4, 2023
Awesome App, just need a Live Chat integration other than Whatsapp with live translation and would be perfect.
July 9, 2023
Una app muy recomendada, con un buen diseño y muy facil de utilizar, la mejor aplicacion que he encontrado para mejorar la atencion al cliente.
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