FAQPRIME: FAQ, WhatsApp, Track
The reviews for the Shopify App are overwhelmingly positive, with users praising its simplicity, user-friendliness, and effectiveness in improving customer interactions. Many users appreciate the app's ease of use, professional templates, and quick setup process. The customer service and support provided by the app team are also highlighted as exceptional, with users mentioning prompt responses and efficient solutions to queries. Some users mention the app's ability to reduce manual effort and customize solutions to meet specific business requirements. However, there are a few negative comments regarding the app's limitations, such as the inability to add custom questions and occasional issues with the 'help' button redirecting to the app download page.
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Awesome, Simple, Intuitive and User Friendly. One of the best Apps so far, on Shopify. In fact simpler than Shopify itself. Would recommend anyone who has a website to use this app to interact efficiently with their customers. Great work Team FAQPrime
The 'help' button which this installs in the bottom right hand corner of the screen randomly redirects to this very app download page. A strange thing to think that customers would be clicking on it for queries about my site, only to be redirected here. Reached out twice to them and they never responded. Will uninstall.
Great app. I would have given 5 stars if we were able to add our own questions in place of the stock ones we don’t need.
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