FAQPRIME: FAQ, WhatsApp, Track for Shopify

FAQPRIME: FAQ, WhatsApp, Track

All-in-one support app for Track order, Contact us, FAQ &...

Rating

4.8

feedback

33

Reviews

chart

#6,044

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    27%
  • Less than a day
    27%
  • Less than a month
    39%
  • Less than a year
    6%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising its simplicity, user-friendliness, and effectiveness in improving customer interaction. Many users appreciate the app's free plan and the ability to customize FAQs. Customer service is highlighted as responsive and helpful, with quick resolutions to queries. However, some users have reported issues with slow page speed and lack of response from support. Overall, the app is highly recommended for its features and support.

Highlights

Positive feedback on simplicity and user-friendliness
Effective customer interaction
Responsive customer service
Issues with slow page speed and lack of support response
Praise for free plan and customization options

Rating Breakdown

  • 5
    91% (30 ratings)
  • 4
    3% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    6% (2 ratings)

Reviews with Text

  • 100% (33)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 2, 2025

is good

Using app

About 10 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2024

Awesome, Simple, Intuitive and User Friendly. One of the best Apps so far, on Shopify. In fact simpler than Shopify itself. Would recommend anyone who has a website to use this app to interact efficiently with their customers. Great work Team FAQPrime

Store

Malu's

Using app

1 day

Total reviews

1

Average rating

4.0

1 / 5 Share

March 8, 2024

The 'help' button which this installs in the bottom right hand corner of the screen randomly redirects to this very app download page. A strange thing to think that customers would be clicking on it for queries about my site, only to be redirected here. Reached out twice to them and they never responded. Will uninstall.

Using app

7 days

Total reviews

2

Average rating

3.0

5 / 5 Share

July 9, 2023

Una app muy recomendada, con un buen diseño y muy facil de utilizar, la mejor aplicacion que he encontrado para mejorar la atencion al cliente.

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 25, 2023

Unbelievable - This app is amazing. I am so surprised to see such a great app and most of all for FREE. I just uninstalled three paid app and got this GEM. Thank you developers for creating this app and for making it so easy to use. Love it !

Using app

22 minutes

Total reviews

40

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more