FAQPRIME: FAQ, WhatsApp, Track for Shopify

FAQPRIME: FAQ, WhatsApp, Track

All-in-one support app for Track order, Contact us, FAQ &...
Rating
4.7
Feedback
32
Reviews
Chart
#1,718
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the Shopify App are overwhelmingly positive, with users praising its simplicity, user-friendliness, and helpful features. Many customers appreciate the ease of use and the quick setup process, along with the ability to customize FAQs and receive excellent customer support. The app is described as intuitive, efficient, and a valuable tool for interacting with customers. However, there are a few negative comments regarding the inability to add custom questions and some issues with the 'help' button redirecting to the app download page. Overall, the app is highly recommended for its functionality and responsive customer service.

Time spent using app
How long merchants keep the app installed.
Less than an hour 28%
Less than a day 25%
Less than a month 41%
Less than a year 6%
More than a year 0%
All reviews
5 / 5 Share
June 2, 2025

is good

Store Using app Total reviews Average rating
FChaoSolar About 10 hours 1 5.0
5 / 5 Share
Nov. 9, 2024

Awesome, Simple, Intuitive and User Friendly. One of the best Apps so far, on Shopify. In fact simpler than Shopify itself. Would recommend anyone who has a website to use this app to interact efficiently with their customers. Great work Team FAQPrime

Store Using app Total reviews Average rating
Malu's 1 day 1 4.0
1 / 5 Share
March 8, 2024

The 'help' button which this installs in the bottom right hand corner of the screen randomly redirects to this very app download page. A strange thing to think that customers would be clicking on it for queries about my site, only to be redirected here. Reached out twice to them and they never responded. Will uninstall.

Store Using app Total reviews Average rating
Doggo-Zone 7 days 2 3.0
5 / 5 Share
June 25, 2023

Unbelievable - This app is amazing. I am so surprised to see such a great app and most of all for FREE. I just uninstalled three paid app and got this GEM. Thank you developers for creating this app and for making it so easy to use. Love it !

Store Using app Total reviews Average rating
By Baano 22 minutes 40 5.0
4 / 5 Share
June 18, 2023

Great app. I would have given 5 stars if we were able to add our own questions in place of the stock ones we don’t need.

Store Using app Total reviews Average rating
Foster’s Creations About 2 hours 1 4.0

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