Jolique Couture review for FASHIONGO DROPSHIPPING
March 29, 2023
I like the app BUT...it could be better. What I'd like to see changes in are the product descriptions. Don't advertise that all we have to do is select, import and voila, make money. That is not how it is. My business partner and I have spent hours upon hours renaming products, correcting grammatical errors and trying to come up with descriptions without having the actual products in front of us. There are no care instructions nor accurate/consistent product photos with the majority of the products. When I reached out to support, they gave a blanket response "thank you for your suggestions, blah blah blah). That's unacceptable. If we are going to do business together, do it promptly, effectively and with enough concern that you will implement the changes promptly. FashionGo, please do better. Updating yet again: I am currently transitioning to remove Fashion Go from my store as the issues that I expressed via email and telephone has not been resolved. I was really hoping for a better turn-out instead it's only gotten worse. Thanks for nothing FashionGo. We have spent countless hours/days/weeks/months in good faith hoping that you would correct the Product Title & Product Description issues (to name a few) that we've mentioned in our emails. As of now, 3/29/23, not one soul from your support team has reached out to us with any type of updates. I am truly disappointed with the functions and lack of professionalism with FashionGo and DO NOT recommend anyone wasting your precious time with the app.
Dear Jolique Couture, Thank you for your review. We're sorry to hear that you've had a difficult time with our app. We strive to provide the best possible experience for our users, and we appreciate your feedback on how we can improve. We're glad to hear that you like the app overall, but we understand that there are some things that could be better. We will take your suggestions into consideration as we move forward with updates and improvements. If there's anything else we can do to improve your experience with FashionGo, please let us know! updated reply: We're sorry about the issues you've experienced with product titles and descriptions, and we understand how frustrating this must be for you. We're actively working with our vendors to update product information and appreciate you bringing this to our attention. Your feedback is vital to us, and we take it very seriously. We're fully committed to improving our services and will do everything we can to resolve the issues you've encountered. Thank you for your feedback, and please don't hesitate to reach out if you need further assistance.
