Rating

4.9

feedback

1,605

Reviews

chart

#376

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    19%
  • Less than a day
    14%
  • Less than a month
    30%
  • Less than a year
    33%
  • More than a year
    4%

Reviews Summary

The reviews for the Fast Bundle Shopify App are overwhelmingly positive, highlighting the exceptional customer service provided by the support team. Customers consistently mention the quick response times, helpfulness, and efficiency of the support staff, including individuals like Maya, Philip, Jasmine, Tommy, and Amy. The app itself is praised for its ease of use, effectiveness in creating product bundles, and versatility in offering various discount options. Users appreciate the seamless integration into their store's design and the valuable insights provided by the analytics feature. However, there are a few negative reviews mentioning issues like lack of stability and UI design concerns.

Highlights

Exceptional customer service and quick response times
Ease of use and effectiveness in creating product bundles
Versatility in discount options and seamless integration into store design
Issues like lack of stability and UI design concerns

Rating Breakdown

  • 5
    96% (1,541 ratings)
  • 4
    3% (41 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (17 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 19, 2024

Maya was super helpful and responsive to my issue. She immediately helped me figure out what I did wrong and I got my bundles working within a few minutes literally. I love the options of different bundles and it really helps.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2024

We've been using the plugin for a while and it has been very useful. The support is fast, and their representative Maya was a pleasure to work with.

Using app

--

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 19, 2024

Mike hat mir im Support Chat schnell geantwortet und sich zum Lösen meiner Probleme viel Zeit genommen. Leider ist es momentan nicht möglich, ein Bundle in ein Bundle zu packen. Diese Funktion hätte ich gebraucht. Vielleicht wird hier zeitnah optimiert.

Using app

--

Total reviews

1

Average rating

4.0

5 / 5 Share

Dec. 18, 2024

Excellent app. Easy to use. With the bunch of bundle types it serves most of our needs and helps us push our sales. Big compliment to the support team. When we had a problem in our app setup and reached out, Mike from the support team contacted us almost immediately, and fixed it in no time!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2024

The support team is incredible. Response time is within minutes and they work out any issue you have rapidly. They have been amazing at helping us dial in our bundles this app has been killing it for us!

Using app

4 months

Total reviews

3

Average rating

5.0

All reviews

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