Fast Bundle: Product Bundles
Shopify Bundle | Product Bundles App
Rating
4.9
feedback
1,607
chart
#371
All reviews
Rating Breakdown
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Dec. 20, 2024
Exactly what I needed to bundle items together while keeping them as separate items in checkout. Needed support as the feature I was looking for wasn't there... they implemented it overnight.
Dec. 19, 2024
Maya was super helpful and responsive to my issue. She immediately helped me figure out what I did wrong and I got my bundles working within a few minutes literally. I love the options of different bundles and it really helps.
Dec. 19, 2024
We've been using the plugin for a while and it has been very useful. The support is fast, and their representative Maya was a pleasure to work with.
Dec. 19, 2024
Mike hat mir im Support Chat schnell geantwortet und sich zum Lösen meiner Probleme viel Zeit genommen. Leider ist es momentan nicht möglich, ein Bundle in ein Bundle zu packen. Diese Funktion hätte ich gebraucht. Vielleicht wird hier zeitnah optimiert.
Dec. 18, 2024
Excellent app. Easy to use. With the bunch of bundle types it serves most of our needs and helps us push our sales. Big compliment to the support team. When we had a problem in our app setup and reached out, Mike from the support team contacted us almost immediately, and fixed it in no time!
Dec. 17, 2024
The support team is incredible. Response time is within minutes and they work out any issue you have rapidly. They have been amazing at helping us dial in our bundles this app has been killing it for us!
Dec. 17, 2024
I tested 19 bundle apps and Fast Bundle is the best! Not only does the app work super well, their customer service is phenomenal. They are super responsive and incredibly easy to work with. The Enterprise plan was perfect for me - I love that the discounts get matched in cart and the support I receive is incredibly fast and efficient. Really can't say enough good things.
Dec. 15, 2024
I was struggling with a critical issue that prevented me from configuring my online store properly. Despite my best efforts, I couldn’t find a solution. Philip not only identified the root cause quickly but also guided me step by step to resolve it. Thanks to his expertise and patience, I was finally able to set up my store successfully.
Dec. 15, 2024
I logged a request and Phillip replied almost instantly and had my issue solved within a matter of minutes. He then went on to actually solve another issue for me that I didnt think I could fix at all. Excellent service!
Dec. 13, 2024
⭐️⭐️⭐️⭐️⭐️ An excellent experience with Philip and Fast Bundle I want to express my complete satisfaction with the service I received from Philip as an advisor for the Fast Bundle: Product Bundles app on my Shopify account sofausa.net. From the very beginning, Philip demonstrated an impressive level of professionalism and expertise. He was quick, efficient, and always had the right answers to all my questions regarding the app. Thanks to his patience and clear explanations, I was able to implement and optimize the use of Fast Bundle easily and effectively. Philip truly exceeded my expectations and gave me the peace of mind that my business is better thanks to his support. Thank you, Philip, for your incredible customer service! I highly recommend both the app and his assistance without hesitation.
Dec. 13, 2024
Sophie from FastBundle support was amazing! She patiently resolved complex issues with my bundles, consulted her tech team when needed, and kept me updated throughout. Unfortunately we couldn't resolve all the issues, but her persistence and clear communication made a huge difference. Thanks, Sophie, for your great service.
Dec. 13, 2024
Nice to have people on the end of a keyboard who have patience with stupid people like me! Very good and concise help.
Dec. 10, 2024
Personally bad experience, not reactive support and limited feature Hope they will improve everything in the future
Hello I appreciate your honest and fair feedback. I apologize for the unpleasant experience you have had with the app and our support. I read your support conversations and the requirement you have is available on the app and just needed an initial setup. I have taken care of setting up the color swatches and if you reinstall the app, the change will already be applied. I have also sent an email showing a preview of the swatches on your store. We would be very grateful if you could give us another chance to help you achieve the result you want on the app. I will be with you every step of the way and promise to deliver a much better experience. You can reach out to me personally at [email protected] and I will assist you.