All reviews

Rating Breakdown

  • 5
    97% (1,885 ratings)
  • 4
    2% (35 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (13 ratings)

Reviews with Text

  • 95% (1,831)
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5 / 5 Share

Dec. 20, 2025

Ian was super friendly, very fast and extremely helpful. Perfect service!!!

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 19, 2025

Easy to understand and fast to put in place! The support is very quick (shoutout to Aida) and helped me fixed a variant issue and a drawer cart implementation in no time.

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 19, 2025

El soporte es muy eficiente y rápido Aysan es la mejor 100% recomendado The support is very efficient and fast. Aysan is the best. 100% recommended.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2025

Thanks to Sally for the quick support

Using app

17 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 18, 2025

Super responsive and 24/7 support. Fantastic!

Using app

29 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 18, 2025

Jazz and the support team was great. They took extra time looking into the issue I had and did some additional testing to make sure the issue was resolved.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 18, 2025

Daisy

Using app

About 12 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 18, 2025

I needed to remove a title from a bundle and Aida helped me right away, she’s a pro! Thank you

Using app

2 days

Total reviews

4

Average rating

5.0

4 / 5 Share

Dec. 18, 2025

I have been using this app for over a month now... it has worked really well for my store. But after I integrated a 3rd party checkout service, it didn't work as I intended it to, and to resolve this issue, I got connected with Jazz and Ian, who provided me support and did everything in their power to get it resolved and work for me. Although it didn't work out, I would like to appreciate and thank both Jazz and Ian for their quick response to all my issues. I hope FBP will soon bring an update that might resolve this one small issue that I face, but the rest is perfectly fine and works really well for my store.

Using app

2 months

Total reviews

2

Average rating

4.0

5 / 5 Share

Dec. 18, 2025

Awesome and fast support

Using app

43 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2025

nice

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2025

I had a very good experience with the support team. Ben from FBP was extremely responsive and helpful, and he assisted me in identifying and resolving an internal bug that was affecting my implementation. Communication was clear, the guidance was practical, and the issue was resolved efficiently. I truly appreciate the professionalism and hands-on support.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 17, 2025

Great support, my issue was fixed by Sophie in under 2 minutes. :)

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 17, 2025

Indeed fast , easy to use

Using app

5 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 16, 2025

Great app to make bundles. Also the support is phenomenal. Russell helped me a lot at customizing my store.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2025

They were very helpful, thank you.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2025

Ian was quick to help me with my issue - thanks!

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 15, 2025

great customer service - super fast and helpful with embedding the links correctly!

Using app

42 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 15, 2025

Great app and great Support (Thanx Russel!)

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 15, 2025

Ben you are provide a great service,fast Reply

Using app

About 1 year

Total reviews

1

Average rating

5.0