All reviews

Rating Breakdown

  • 5
    96% (2,073 ratings)
  • 4
    2% (37 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (14 ratings)

Reviews with Text

  • 94% (2,008)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 5, 2026

Ian was very kind and took the time to help me resolve all the questions I had.

Store

Bermies

Using app

7 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 2, 2026

Really fast and good technical customer support, fixed my issue within 20 minutes, Aida was really helpful!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 1, 2026

Lily est une excellente personne, sympas, aimable et une très bonne conseillère. je recommande à 100% !

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 30, 2025

Zahra provided outstanding customer service and super fast response and implementation of my requests. I highly recommend this app!

Using app

About 13 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 30, 2025

Support 5* from BEN!

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 30, 2025

The app is easy to use and works smoothly, making store management much more efficient. What truly stands out is the customer support—Lily was incredibly helpful, responsive, and patient in resolving my queries. Her support made the entire experience even better. Highly recommend FBP, especially with such amazing support behind it!

Using app

31 minutes

Total reviews

3

Average rating

3.7

5 / 5 Share

Dec. 29, 2025

Ian was very helpful and offered excellent customer service.

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 29, 2025

I have tried 20 bundle apps, and only find this one works for my requirements. Ben was very helpful and he was online quickly after I raised the ticket and worked till midnight to help me customise my requirements.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 29, 2025

Great service from first Sally, then Sophie. Both spent a lot of time and were very patient 10/10 for both

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 28, 2025

Ian was very helpful with troubleshooting. Was resolved in less than 30 minutes with a full video explaining the process and everything. Recommend his service and the FBP Fast Bundle App for Shopify.

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 28, 2025

Been super useful for my store! Had an issue and the support was quick and simple! Thanks Ian~

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 28, 2025

Fast Bundles has been great, easy to use and customer service is fast and super helpful. Love this bundle app. I've tried a few. This one is the best one so far!

Using app

15 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 27, 2025

Amazing support from Ian and the team at Fast Bundle Product. They listen to your issues and make sure to understand what you are trying to achieve and make it happen. They really understand their product and how Shopify works. Glad we selected then and they continue to impress and amaze.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 27, 2025

Assistenza Eccezionale. Ben è davvero bravo e sa come risolvere sempre i problemi

Using app

7 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 27, 2025

I had a problem with our unique use of bundles. Ben jumped on the chat and helped me immediately! Within a few minutes, the app was doing things I didn't think was possible. Bravo!

Store

Scorbit

Using app

About 18 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 25, 2025

I had an excellent experience with FBP and can’t recommend them highly enough! The team was professional, knowledgeable, and always willing to go the extra mile. I especially want to thank Sally for all her incredible help – her guidance, patience, and support made the entire process so smooth and stress-free. Sally truly went above and beyond, and I’m very grateful for her assistance. Thank you, FBP, and a special thanks to Sally for making everything so easy!

Using app

About 3 hours

Total reviews

2

Average rating

5.0

2 / 5 Share

Dec. 25, 2025

Don't let the 5-star review full you. The developers of this app are so confused about the functionality every time I ask a question they break something else. I DO NOT recommend this app. They cannot communicate clearly and it seems like there is no log of what has been done, so each rep overrides the other person's work.

Using app

15 days

Total reviews

34

Average rating

4.5

5 / 5 Share

Dec. 25, 2025

Team is always very reactive in helping solving the issues. You do not need to talk with a chatbot long time, you have someone in the chat in a very short time. I had Jazz today on the other side, very reactive as always. My requests are all solved within 30 minutes, very efficient.

Using app

4 months

Total reviews

3

Average rating

5.0

4 / 5 Share

Dec. 25, 2025

thanks for sally

Store

VironaX

Using app

17 minutes

Total reviews

1

Average rating

4.0

1 / 5 Share

Dec. 24, 2025

Will not let you cancel the subscription, support does not help

Using app

About 2 months

Total reviews

1

Average rating

1.0