FBP | Fast Bundle Product

Nothing is better than a detailed and kind feedback for an app like us. We are happy that you're enjoying the app and we will consider your feedback about the offers page. We have thought about some options for the offers page when we developed it at the beginning but we found it a little risky. Then we received requests for other features and it kind of lost its priority. Your feedback has turned it back on the table :) Thanks again and have a great year.

It's good to hear that your satisfied with the app :) Thanks for the review.

Thank you for your kind and detailed review. It's an honor to be a part of your valuable business :)

Thank you very much for your charming review :)

You were one in a million that sent us a video of the problem and left no doubts on how to handle the issue. You deserved exceptional support ;) Thank you for your kind review.

Thank you very much for your motivative review. It was a great pleasure to communicate with you. :)

Hello Dear Friends in Triangle Hi-Fi Your review is about the saddest Friday that we've experienced in our company; the day that we failed to give a stable service for about two hours because of a simple issue that we've underestimated. The problem occurred because our domain expired while we hadn’t received any expiration alert for it. We just renewed our domain as soon as it got unavailable, but it takes time for the DNS settings to get updated and the domain becomes available again over the whole web. This process took 1 hour and 50 minutes (November 12 from 7:00 AM to 8:50 AM GMT) for our service to become available again. We know that we should have taken more care about it and that is not acceptable. I want to apologize for the issue that made your bundle offers not work for about two hours. I understand how important and cost-consuming it might have been for you. We are so sorry that your customers have missed seeing the bundle offers in the meantime. After this accident, we have redoubled our service monitoring to make sure that this problem will never happen again and the service will be available all the time. Also, we have arranged a 24hours availability of our full staff during the coming BFCM period. I appreciate your review that made us more conscious. It’s our honor that you and our other 1000 customers trust us and we are a part of your businesses on our first release anniversary. We are trying our best to improve our service and become more and more reliable. Again, I’m sorry for the service disruption and I assure you and all the merchants that we are doing our best to prevent this incident from happening again. I hope you accept our apology. Best regards Iman Product Manager of Fast Bundle

Thank you for your kind review. It was a pleasure ;)

Thanks a lot. And we recommend everyone to test bundling ;)

It's great to hear that you liked working with the app. Thank you for your lovely review.

Thank you dear friends from Clockwork Soldier for your heartwarming review. We are happy that you liked the app :)

It's great to hear that you were satisfied with the support. We wish you a fruitful experience with the app ;)

It's good to hear that the support was satisfying. Thank you for your kind review and keep on the good work.

Thanks a lot for the kind words. Your precise feedback led to a pleasant support. :)

Dear friends in Collory shop I wish to apologize for the inconvenience you faced when working with our service. We appreciate the feedback you gave us with your review. It will help us immensely to improve our service. I sent you an email and explained the reasons that led to your unpleasant experience but I think it might be helpful for other visitors of your review if we mention some of them here: 1. To be honest, we found out that we had missed 2 messages from you on our chatbot, which was because the person in charge at that time was not available and forgot to change his status. Although we replied to your email, we are very sorry for this inconvenience and our rookie mistake of missing the chat. 2. It seems you needed some style changes, like changing your bundles' positions, which you couldn’t achieve on your own. A lot of the style customizations are not available in the admin panel to keep the panel simple. Instead, our support team handles the detailed customization requests. 3. Lately, the style change requests in our support service have increased considerably and as a result, we have decided to redesign the admin panel so that we can add more style change options to our admin panel. This redesign will be released in a few weeks. 4. You needed to translate some parts of the cart pop-up but you couldn’t. I think the reason is that the translation of the cart pop-up’s sections was in another part of the app's admin panel (not in the customization tab). It’s on the cart pop-up section of the Options tab in the admin panel. 5. You needed to show your bundles at the checkout. We don't have this option in our app because Shopify doesn't let us add any elements to the checkout page. Shopify plans to grant this access to apps in its new themes’ options. As soon as Shopify releases this new option, we will also add this feature to Fast Bundle. At last, we want to apologize again for your unpleasant experience and thank you for your detailed feedback. With regards Product Team at Fast Bundle

Thank you a lot for your sweet review. We are very lucky and honored to be a part of your business. :)

We are happy that you have found what you needed in Fast Bundle. We're pleased to see your satisfaction. Thank you for the precise and heart warming review.

Thank you a lot. It was a great pleasure to cooperate with you and work things out. With Regards Mahdi

It is great to hear that you're satisfied with the app and it didn't impede the loading speed of your shop.

Thank you for your kind review. We’re lucky to work with such nice merchants.