All reviews

Rating Breakdown

  • 5
    96% (2,073 ratings)
  • 4
    2% (37 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (14 ratings)

Reviews with Text

  • 94% (2,008)
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5 / 5 Share

Nov. 20, 2025

Very helpful support team! Specifically Tommy continuously supported by adding critical customizations that we needed to launch our campaign.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 20, 2025

Just started using this today and have found the customer service (shout to Amy) exceptional.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2025

Excellente application pour créer des couples et des kits. Interface super intuitive et fluide. Hotline à l'écoute et disponible. Merci à Amy pour son aide sur mon problème. Je recommande chaudement.

Store

Vegaoo

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 19, 2025

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 19, 2025

Hi there, I just want to say THANK YOU for your amazing customer service. I am a small independent beauty brand and do not have a large staff. Your employee, specifically Aysan was such a joy to work with! Your lucky to have her! Smart, Fun, and a positive attitude! Thank you so much! Richard Brand Founder Hi Beautiful You

Using app

9 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 19, 2025

I had an issue with some custom options I added manually to my site that weren’t working with the bundle, and Russel from the support team fixed it in just a few minutes! He was very efficient and incredibly kind.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2025

FastBundle is by far the best bundle app I’ve used on Shopify. It’s powerful, reliable, and easy to work with. A special shout-out to Amy from the support team — super responsive, clear, and genuinely helpful. She solved a key tagging issue quickly and professionally. Highly recommended!

Using app

12 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 19, 2025

Very fast, pleasant and simple support, my issue was resolves within 10 minutes. Thanks so much!

Store

ETNA

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 19, 2025

Very good service from Ben.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2025

super app - support is excellent Sophie & Amy really helped understanding the issue fast and resolving correctly and efficently. Thank you

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 19, 2025

I had a great experience working with Sally Sierra. She was very helpful in setting up my bundles with Fast Bundle Builder, providing valuable insights and resources that made the process smooth and easy. Her expertise and support went above and beyond, and I highly recommend her!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 19, 2025

Using app

8 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 19, 2025

We had a small issue with our bundle but the Ian's kind assistance and help assured the problem was solve quickly!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2025

Just added the app and in full set up mode. I immediately had a question about product page vs included on product page, and Daisy was very quick to help! I recommend setting up onboarding call immediately, to save time setting up bundles. Daisy also recommended this.

Using app

About 1 hour

Total reviews

3

Average rating

4.3

5 / 5 Share

Nov. 18, 2025

Ben was so very helpful! was fast with responses and helping me

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 18, 2025

Great service

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 18, 2025

JAZZ Frost is the best CS agent - She took. y understanding from just a bundle creation platform to being a raging fan 0- If you are considering other platforms, stop use this one. DO NOT UNDERESTIMATE the power of exceptional customer service . 10/10 Would RECOMMEND

Store

Hibear

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2025

I had my call with Ian Peyton. He was super kind and was able to help me only in a few minutes. I´d be happy to talk to him again!

Store

sozoe

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 18, 2025

Love the features as well as the support. Aysan has been super helpful and patient.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2025

Very friendly and fast customer service/help !

Using app

17 minutes

Total reviews

1

Average rating

5.0