All reviews

Rating Breakdown

  • 5
    96% (1,745 ratings)
  • 4
    2% (43 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (20 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

Aug. 15, 2024

Tommy, helped me verry good! fast service and coming with solutions.

Using app

5 days

Total reviews

1

Average rating

4.0

4 / 5 Share

July 30, 2024

Great customer service. Thanks Ben ;)

Using app

14 minutes

Total reviews

1

Average rating

4.0

4 / 5 Share

July 27, 2024

Big Tanks to sophie, she helped me a lot

Using app

3 months

Total reviews

1

Average rating

4.0

4 / 5 Share

July 27, 2024

Good service from Hannah

Store

My Store

Using app

About 1 month

4 / 5 Share

July 18, 2024

tommy was very efficient on helping out in the costumer service.

Store

DAHIR

Using app

About 1 month

Total reviews

2

Average rating

4.5

4 / 5 Share

July 8, 2024

I got free version of the app with the help Hanna. I’m testing now, it’s limited, so can’t tell much at the moment.

Using app

3 months

Total reviews

2

Average rating

4.5

4 / 5 Share

July 7, 2024

Thank you Hannah for the support, we hope this app works great for our store :)

Using app

3 months

Total reviews

2

Average rating

4.5

4 / 5 Share

July 4, 2024

Gute App, besonders guter Kundenservice. Jasmine hat das Problem sofort und zuverlässig gelöst:)

Using app

Almost 2 years

Total reviews

3

Average rating

4.7

4 / 5 Share

March 29, 2024

The app is not always 100% intuitive but so far I am doing well. Very good that you can use a free basic plan. They definitely have very good support, I was helped by Kate and in multiple requests she was able to help me without redirecting me to unintelligible self-support articles, so thank you very much Kate :)

Store

shaveME

Using app

10 months

Total reviews

2

Average rating

4.0

4 / 5 Share

Jan. 29, 2024

I'm absolutely happy by the exceptional customer service I received from Fast Bundle. We had some setup calls, which helped us a lot for understanding the product better. On top we asked for some customizations. The support and the tech team supported us where they could and where super patient with our problems and our wishes. The 1 missing star is for some features we are missing, although I can highly recommend the app. Thanks for the topnotch service!

Using app

26 days

Total reviews

5

Average rating

4.6

4 / 5 Share

Dec. 21, 2023

good app

Using app

5 days

Total reviews

2

Average rating

3.0

4 / 5 Share

Dec. 4, 2023

This app is solid and so is customer service!

Using app

14 days

Total reviews

5

Average rating

4.8

4 / 5 Share

Nov. 15, 2023

Using app

2 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Oct. 5, 2023

Buena aplicación. Me han surgido algunas dudas, he escrito a el chat de soporte y me han solventado las dudas al instante

Using app

6 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 23, 2023

The best thing so far with the app is the fantastic service and help you get when contacting customer service. The app itself is so far so good. For us, we needed to upgrade quite fast.

Using app

6 months

Total reviews

1

Average rating

4.0

4 / 5 Share

June 21, 2023

good for bundles by collections, still too expensive. its hard to convert a collection mix and match into a product tough. --- they are really attending my requests inmidiatly and personalized.

Using app

2 months

Total reviews

3

Average rating

3.7

Developer Reply

Hi dear Sergio, We are very happy to hear that you have used our app and found it satisfying for creating Collection Mix and Matches. Those are very popular and have great conversion. Way to go! ;) I’m optimistic that following our recent correspondence by email, before and after your review, we can fix the trouble you have faced and create a stellar bundling experience for you and your business. As mentioned in our email, we would be happy to help you with anything you need in an online meeting. We have recently released a brand new pricing system. In this new pricing model, we only ask for payment in exchange for the actual value that we create for your business. Our new pricing system is based on your bundle sales and the revenue generated by Fast Bundle as opposed to the number of bundle shows. This pricing system, which is also detailed on our app listing on Shopify, is activate for all of our new users, and we would gladly activate it for you should you choose so. We thank you for your feedback. It is only through the insights obtained by our customers that we can grow and improve. Fast Bundle Team

4 / 5 Share

March 23, 2023

This app works really fine, I had a little issue with the buttons and customer service helped me within 3 minutes!! S/O to the team.

Using app

About 1 month

Total reviews

4

Average rating

4.8

4 / 5 Share

Jan. 16, 2023

es muy facil y rapida la manera de hacer los paquetes pero falta Poder modificar los botones y ponerlos personalizados y en español eso seria genial

Using app

8 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you so much for taking the time to leave us feedback. We are glad that we could make all customizations implemented on your site. :)

4 / 5 Share

Dec. 16, 2022

Great customer service that responds in a timely manner and is supportive and helpful, and will even do some custom work for you. The product is still in development so doesn't do quite everything I'd need it to (I have some specific needs), but they seem to consistently be working on and updating the app, so I'm sure future updates will continue to have the product become better and better. This is the only reason I didn't give 5 stars, but I'm sure they're well on their way to changing my opinion.

Using app

2 days

Total reviews

1

Average rating

4.0

Developer Reply

This is the tone that motivate our whole team to perform better. Thank you for the kind words. :)

4 / 5 Share

Dec. 16, 2022

Very good App! You can create bundles and don‘t need any SKUs for sets anymore. That’s what we have been looking for. The support is really quick, friendly and helpfull. I‘d love to have a bit more design freedom but the app sure does what it needs to do.

Using app

3 months

Total reviews

6

Average rating

4.7

Developer Reply

We’re really grateful and appreciate you taking the time to share your feedback with us. :)