FBP | Fast Bundle & Upsell App
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I don't appreciate the fact that your monthly subscription charge is based on TOTAl order value. Not value from add-ons. Other Apps do that and it's more than fair. when you hav an "add-on" or a "Frequently bought together" offer, the second item should be the additional revenue generated and tracked. Not the total order value. {update} the company did help raise threshold to accommodate our company demand and needs.
Helpful app, fairly straightforward to setup and use. Customer service has been very helpful, Ben was able to quickly resolve an issue that was preventing the cart from populating correctly.
Aida Help me a lot very efficient
Thank you so much for your kind words! 😊 I'm really glad Aida could help you efficiently. Appreciate you taking the time to share!
thanks for sally
Thank you so much for your kind words and for taking the time to leave this review! 😊 I'm really glad Sally could help and that your experience with Fast Bundle was positive. Your feedback means a lot to us, it helps the whole team keep improving. Best wishes for success in your business.
I have been using this app for over a month now... it has worked really well for my store. But after I integrated a 3rd party checkout service, it didn't work as I intended it to, and to resolve this issue, I got connected with Jazz and Ian, who provided me support and did everything in their power to get it resolved and work for me. Although it didn't work out, I would like to appreciate and thank both Jazz and Ian for their quick response to all my issues. I hope FBP will soon bring an update that might resolve this one small issue that I face, but the rest is perfectly fine and works really well for my store.
Thank you so much for taking the time to leave this thoughtful review. we truly appreciate that feedback and are glad we could help make your experience positive overall!🤍 We're sorry the lack of integration with third-party checkout. We hear you on this, and it's valuable input as we continue prioritizing new integrations and improvements to better serve our users.
good support. actioned quickly.
Thank you very much for your valuable feedback; it was greatly appreciated. We have reached out to you but, unfortunately, have not yet received a response.
Great Support! Fast and professionell thanks to Ben!
Thank you so much for taking the time to share your thoughts about your recent experience with us.🥰
Sally was most helpful with my FastBundle issue! My ticket was solved within 24h.
We are very grateful for your kind feedback. Thank you for sharing your positive experience , it is sincerely appreciated.🧡
My first experience was not so best. But Tommy Jay did everything to fix the issue and is very helpful. We still use the app and it functions well now. Support is good if you give it some time.
This is a good application so far. Still getting the hang of it. Responsive and great support too (thanks, Ramona).
Grteat app but very expensive for a small business.
Thank you for the review and your honest feedback , we really appreciate it! We actually reached out to you directly a while ago about the pricing concern, but haven’t heard back yet. If the cost is still the main thing holding you back, just reach out to our support team and I’ll personally see what we can do to make it work better for your small business.
Customer support is really fast to reply & helpful, I've used the chat function many times & my issue has always been resolved really quickly. Thanks to Zahra for all her help in specific tweaks we were after for our product page.
Mike hat mir im Support Chat schnell geantwortet und sich zum Lösen meiner Probleme viel Zeit genommen. Leider ist es momentan nicht möglich, ein Bundle in ein Bundle zu packen. Diese Funktion hätte ich gebraucht. Vielleicht wird hier zeitnah optimiert.
We're starting implementing this app, it looks promising. Support is Quick and Accurate (Thanks Jasmine).
Jasmine from Customer care is a great person
Amy was friendly and very efficient
Jazz is really helpful to check the issue for me. Thank you!
Haven't got round to using the app itself yet so can't give 5, by spoke to Maya on customer care with help signing up and she was very quick to respond and super helpful!
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