All reviews

Rating Breakdown

  • 5
    97% (1,823 ratings)
  • 4
    2% (34 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (13 ratings)

Reviews with Text

  • 95% (1,772)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 24, 2025

Excellent help! Ramona was of great assistance when we wanted to get something done. Appreciate her efforts.

Using app

9 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 7, 2025

Sophie, Ben, and Tommy are kind and helpful. Service is just a bit expensive, but the support team was glad to work with me on pricing and bundle limits.

Using app

3 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 23, 2025

tommy doin good job i cant lie

Store

ABYSS

Using app

9 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 23, 2025

Tommy was a great support! Super service

Using app

7 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2025

Tommy is amazing, very helpful and easy to talk to.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2025

Just testing the app, looks pretty good. However, I want to mention that I have received top level assistance by Tommy. Great work!

Store

Valk

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 22, 2025

Great app, installation service was excellent, Ben is super helpful

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2025

Great help from Aysan with sorting some follow up questions after my (also great) onboarding call with Ben. Great service

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2025

Amy was (still is) amazing! Was easy to work with, the app is so user friendly! Makes it even easier with helpful people like Amy!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2025

Very useful. Sally helped me solve the problems during setup. Really appreciate it.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2025

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2025

SO EASY to use I'm so grateful for this app.

Using app

6 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2025

Been using FBP for over 6 months now, and it has changed the revenue and ease of running our webstore. Easy bundles, and customer service is 10/10. Received urgent help from Russel, who was able to let us trial some changes for free. Which we really appreciate :)

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 21, 2025

Outstanding service! Russell from the support team was absolutely fantastic, knowledgeable, patient, and genuinely caring. He took the time to walk me through everything step by step and made sure all my concerns were resolved. It’s rare to find this level of customer care. Russell is amazing

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 21, 2025

Tony was super helpful!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2025

Had a small problem with my bundles, but their coworker Tommy worked hard to fix everything for me within no time! Bundles work well too!

Using app

3 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Aug. 21, 2025

daisy was perfect

Store

Ma boutique

Using app

--

5 / 5 Share

Aug. 21, 2025

This app, its offer and the experience it amazing and just perfect. Big shoutout to Aysan who helped me get setup to meet what I needed from the app and on my store. As a small business and startup by myself the help and comfort that Aysan gave means everything. I would definitely recommend this app!

Store

LAJENDO

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 20, 2025

I can't say enough good things about the support I received from Sally. We were having urgent issues with the bundles on two of our websites, and she was absolutely great! She resolved the issues on both sites seamlessly and quickly, saving us from a huge headache. Her help was invaluable. Thank you so much, Sally!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 20, 2025

Love this app! The support team is also amazing very responsive and always willing to help. Highly recommend!

Using app

3 days

Total reviews

7

Average rating

5.0