All reviews

Rating Breakdown

  • 5
    98% (2,716 ratings)
  • 4
    1% (35 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (18 ratings)

Reviews with Text

  • 94% (2,610)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 21, 2026

Amy was amazing

Using app

Over 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 23, 2026

Great customer support! Thank you, Ian!

Store

Relaia

Using app

14 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 23, 2026

Customer service is second to none with this product. They are so helpful through their chat with any questions at all you might have. Aida has helped me a few times and does a tremendous job every time. It's really appreciated.

Store

BRAEK.

Using app

5 months

Total reviews

2

Average rating

4.0

5 / 5 Share

Feb. 23, 2026

Ben was very helpful with my issues

Using app

About 12 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2026

The best

Using app

20 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 23, 2026

Using app

7 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2026

looks great and easy to install

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 22, 2026

Very good, impeccable support moderation.

Store

AXIS®

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 22, 2026

Russel was absolutely amazing to work with. He understood my request immediately, delivered exactly what I needed, and made adjustments quickly and professionally. Communication was smooth, fast, and clear throughout the entire process. Thank you !!

Using app

About 2 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 22, 2026

I love this app! It's really helpful to increase revenue

Using app

7 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 22, 2026

If I could give 10 stars I would. I am a complete technical simpleton and was in desperate need of help with my bundle product on my store. Firstly Ben came to my aid within mere minutes of a message sent and when he finished his shift (after helping me for over an hour) I was passed to Russel. Who helped me for another 2 hours!! I cannot thank these gentlemen enough for showing such patience and understanding. Never once making me feel like I was an idiot, just guiding me through the process with such kindness. Thank you both so much!!!!!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2026

Russell was very helpful. Easy to talk to and went out of his way to help me.

Using app

Over 3 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 22, 2026

Ben is an absolute legend! I’ve been testing different Shopify apps, but Fast Bundle is the clear winner because of him. Setting up product bundles can get tricky, but Ben made the process incredibly easy. He was super responsive on chat, walking me through the setup and ensuring my discounts looked perfect. It’s rare to find support that feels this personal and genuine; Ben actually listened and helped me get exactly the results I needed. If you want an app that works great and has a team that truly cares, this is it.

Using app

About 3 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 22, 2026

amazing service and quick support.All thanks to daisy

Using app

7 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 21, 2026

Best app, it has all the best options to facilitate the customer. Cherry on the cake is that it is very easy to use. Most important the support team is amazing and help you every way immediatly. Ben is great guy prompt response with solution to all the queries. Thanks a ton!!

Using app

About 5 hours

Total reviews

7

Average rating

4.9

5 / 5 Share

Feb. 21, 2026

As a new but very hopeful client, not only was FBP the right solution selection to help us create easy to use client bundles from a very complex set of products, Jazz the support specialist was incredibly helpful during our call and not only ensured that they understood my requirements but also ensure that the solution they recommended would work for us going foward. couldn't ask for more! Highly recommend.

Using app

5 months

Total reviews

4

Average rating

4.3

5 / 5 Share

Feb. 20, 2026

Ben was a great help. He resolved our issue in record time.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 24, 2026

And now, second visit with Ben, these people and their customer support. Seriously, I wish they were one of my clients. These folks are helpful, focused, funny, and just a joy.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2026

Ian from Support was very helpful and the tool is amazing.

Using app

9 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2026

Ben was very helpful assisting me with translation & Text adaptation, keep up with the good work

Using app

6 months

Total reviews

4

Average rating

4.8