All reviews

Rating Breakdown

  • 5
    97% (2,341 ratings)
  • 4
    2% (40 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (17 ratings)

Reviews with Text

  • 94% (2,263)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 9, 2025

Excellent customer service, super responsive and solve any issues out quickly.

Using app

12 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 9, 2025

Aida was great so helpful stayed with me throughout a Sunday and fixed the problem my own issue due to being new on the app 5 stars thanks

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2025

Jazz was super helpful!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2025

I had some issues setting up (I'm not very techy!) and Russell set up a live meeting to show me my silly error. Very helpful.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2025

jazz was extremely helpful and patient! she guided me through the whole process and provided me with everything i was looking for, i really appreciated how she made sure everything worked perfectly. amazing support. keep on helping clients like you did with me. Thank you so much jazz.

Store

Meon

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2025

Gran Aplicación! La atención al cliente por parte de Jazz es la mejor!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2025

Aysan was the best customer service agent ever, she will help you do everything!

Using app

37 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2025

We are loving the capabilities that the FBP app offers as we are adding new Bundle products to our site. When we came across a small issue, Jazz provided us with excellent customer service and solved it very quickly for us. We are very thankful for all the assistance she provided to us.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2025

I had a really great experience dealing with Aysan. She was super helpful, explained everything in detail and was super quick to reply/ answer my questions.

Store

My Store

Using app

27 days

5 / 5 Share

Nov. 6, 2025

This app is excellent. It's flexible and intuitive. Their support is fast, in real time and on point. (Thanks Russell)

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2025

Very quick support help. Russell went the extra mile to help us out and make our site better.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2025

App works as intended so far! - Set up was easy. Ran into 1 small issue and reached out support in which Tommy replied instantly, and got the issue fixed in less than a minute. He also made the support interaction kinda funny with some humor and made the experience fun, instead of a standard dry support chat! Thanks team!

Store

RokFit

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 6, 2025

客服Sophie很用心幫助我

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2025

The support is incredible! Sally was super responsive in helping us make some urgent changes

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2025

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2025

Store

FARANSI

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2025

sally was very helpfull

Store

Huskimo

Using app

14 minutes

5 / 5 Share

Nov. 4, 2025

The app is great, easy to use, set up, and customise ! And if you face any issues, you can contact the customer service through the chat, and they will fix the issue for you. Sally has been big help !

Store

Xanto

Using app

1 day

5 / 5 Share

Nov. 4, 2025

Jazz did an excllent jod solving my questions, everyhting is working amazing. Best expericience

Store

Ingenio Destreza Mental

Using app

About 4 hours

5 / 5 Share

Nov. 21, 2025

The support I received from Jazz and Jay, brilliant! - very quick to resolve my issue. Every time I speak to you guys I learn more about the product. Excellent and very personable service !! Thank you.

Store

Serene Maison

Using app

5 months