All reviews

Rating Breakdown

  • 5
    98% (2,721 ratings)
  • 4
    1% (35 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (18 ratings)

Reviews with Text

  • 94% (2,615)
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5 / 5 Share

Dec. 29, 2025

Ian was very helpful and offered excellent customer service.

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 29, 2025

I have tried 20 bundle apps, and only find this one works for my requirements. Ben was very helpful and he was online quickly after I raised the ticket and worked till midnight to help me customise my requirements.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 28, 2025

Ian was very helpful with troubleshooting. Was resolved in less than 30 minutes with a full video explaining the process and everything. Recommend his service and the FBP Fast Bundle App for Shopify.

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the fantastic review and for taking the time to share your experience! We are really glad the troubleshooting was quick and the video walkthrough made everything clear. It means a lot to hear that you’d recommend both Ian's service and the FBP Fast Bundle App

5 / 5 Share

Dec. 28, 2025

Been super useful for my store! Had an issue and the support was quick and simple! Thanks Ian~

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 28, 2025

Fast Bundles has been great, easy to use and customer service is fast and super helpful. Love this bundle app. I've tried a few. This one is the best one so far!

Using app

15 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 27, 2025

Amazing support from Ian and the team at Fast Bundle Product. They listen to your issues and make sure to understand what you are trying to achieve and make it happen. They really understand their product and how Shopify works. Glad we selected then and they continue to impress and amaze.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you from the bottom of our hearts for this incredible review! We're truly thrilled to hear that Ian and the team were able to understand your needs, deliver exactly what you were aiming for, and keep impressing you along the way. Knowing our support makes a real difference for merchants like you is what motivates us every day. It means a lot that you chose Fast Bundle and continue to feel confident in that decision — thank you for trusting us with your Shopify store. We're here whenever you need anything, big or small. Wishing you continued success and growth! 🚀

5 / 5 Share

Dec. 27, 2025

Assistenza Eccezionale. Ben è davvero bravo e sa come risolvere sempre i problemi

Using app

7 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 27, 2025

I had a problem with our unique use of bundles. Ben jumped on the chat and helped me immediately! Within a few minutes, the app was doing things I didn't think was possible. Bravo!

Store

Scorbit

Using app

About 18 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2026

Zahra is super helpful on solving my issues!!

Store

Pawos

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 26, 2025

@lara help me and i get this app free lifetime

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 25, 2025

I had an excellent experience with FBP and can’t recommend them highly enough! The team was professional, knowledgeable, and always willing to go the extra mile. I especially want to thank Sally for all her incredible help – her guidance, patience, and support made the entire process so smooth and stress-free. Sally truly went above and beyond, and I’m very grateful for her assistance. Thank you, FBP, and a special thanks to Sally for making everything so easy!

Using app

About 3 hours

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review and kind words! We’re truly thrilled to hear you had such a positive experience with FBP. We’re so grateful you chose us and even more grateful for your trust and recommendation. It was our pleasure to help make the process smooth and stress-free. Wishing you all the best😍

5 / 5 Share

Jan. 7, 2026

great service and support from ian

Using app

25 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 25, 2025

Team is always very reactive in helping solving the issues. You do not need to talk with a chatbot long time, you have someone in the chat in a very short time. I had Jazz today on the other side, very reactive as always. My requests are all solved within 30 minutes, very efficient.

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review, it truly made our day! 🌟 We're especially grateful you highlighted how quickly you reach a real person and how efficiently your issues get resolved. That's exactly what we aim for every time, so hearing it from you means a lot. Your feedback keeps us motivated to stay fast, human, and helpful. We're here whenever you need us. ❤

5 / 5 Share

Dec. 23, 2025

Great app, easy to use. Customer service is amazing. I had a chat with Jazz and my issue / customization was handled within minutes. She was super helpful.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 23, 2025

The app is really flexible and I am optimistic that it will help us increase our AOV at www.storesupplies.com . Big shout out to Daisy for taking lots of times to answer all of my questions :)

Using app

5 days

Total reviews

12

Average rating

5.0

5 / 5 Share

Dec. 22, 2025

Thanks to Jazz for the quick and helpful support. Great customer service!

Store

calways

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 21, 2025

JAZZ OFFERED EXCEPTIONAL CUSTOMER SERVICE AS ALWAYS! SHE WAS SPEEDY AND RESPONSIVE AND HELPED ME CREATE THE SPECIFIC BUNDLE TYPE I WAS NEEDING. SHE ALSO RESEARCHED MY SPECIFIC NICHE FOR US TO MAKE AN INFORMED DECISION ON WHICH BUNDLE TYPES WOULD LIKELY PERFORM THE BEST FOR OUR PRODUCT. IF I COULD GIVE HER TEN STARS I WOULD. ALL CAPS, BECAUSE YES, IM THAT THANKFUL.

Using app

1 day

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for this incredibly kind and enthusiastic review! 😊 We're absolutely thrilled to hear that Jazz delivered the exceptional service you deserve. That level of care and dedication is exactly what we aim for every single day. Your words mean the world to us (and I'm sure they'd make Jazz's day too, I'll make sure she sees this!). If you ever need anything else we're right here and ready to help. Thank you again for the 10/10 energy and for choosing us. We truly appreciate you! 😍

5 / 5 Share

Dec. 20, 2025

Ian was super friendly, very fast and extremely helpful. Perfect service!!!

Using app

18 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 20, 2025

Assistenza pronta e efficiente un particolare ringraziamento a Sally

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2026

App works great. Have had a few quirks here and there but customer support has been very quick to fix it. Aida was very fast to uncover and apply a fix to a small issue we had with a bundle configuration. Great service. Edit: Had some more issues with color customization and Daisy was very quick to do the appropriate custom CSS. She was very polite and responsive. Thank you!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this thoughtful review, it really means a lot to us!❤ We're thrilled to hear the app is working well for you overall, and it's especially great to know that Aida and Daisy could jump in quickly to sort out the bundle configuration and color customization issues, it's wonderful to see that coming through in your experience. If there's anything else we can help customize, just reach out, we're always here. Appreciate your support and kind words! 🙌