All reviews

Rating Breakdown

  • 5
    96% (2,068 ratings)
  • 4
    2% (37 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (14 ratings)

Reviews with Text

  • 94% (2,005)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 30, 2026

Helped out a ton!

Using app

About 24 hours

Total reviews

2

Average rating

5.0

Developer Reply

So glad we could help! Thanks for taking the time to let us know.

5 / 5 Share

Jan. 30, 2026

Awesome App and amazing support

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the wonderful feedback! We're thrilled we could be of assistance. ❤

5 / 5 Share

Jan. 30, 2026

Sophie was able to help customize my variant menu to stay open vs rely on customer mouse click action. This allows my customer to see the options right away on the page.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this fantastic feedback! We were happy to assist in customizing your product menu to display options immediately for your customers. Enhancing user experience is always a priority. We appreciate you choosing our services!💞

5 / 5 Share

Jan. 29, 2026

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review💗

5 / 5 Share

Jan. 29, 2026

The speed of the support is just crazy. They helped us, especially Daisy (thank you, Daisy!!) with some changes that we had to do but didn't have time to crack how to, so got all of it done by the support team, and right before our sale!

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this wonderful review! 🤞We're thrilled to hear you were impressed with the speed of our support, especially during such a critical time right before your sale. Our team, and Daisy in particular, loves helping customers tackle those tricky, time sensitive tasks. We'll be sure to pass along your special thanks to her! We're so glad we could help ensure your success. Please don't hesitate to reach out again anytime.💗

5 / 5 Share

Jan. 29, 2026

Wonderful support. Guided me through the whole process and they stepped in and did things that were way beyond my technical skills. Especially grateful for Aysan, great attitude and very helpful. Highly recommended!

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the wonderful feedback, it truly means a lot to our entire team!❤ We're delighted that Aysan could provide the extra guidance and hands-on help you needed to make everything seamless. It's feedback like yours that reminds us why we love what we do and inspires us to keep delivering that level of care. We sincerely appreciate your recommendation and would be thrilled to assist you again anytime.🥰

5 / 5 Share

Jan. 29, 2026

Lily was so helpful. She helped us find a small error in our setup of our first bundle. Nice, polite and quick response.. Thank you, Lily!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2026

Sally was fab

Using app

7 months

Total reviews

10

Average rating

4.9

5 / 5 Share

Jan. 29, 2026

Huge thank you to Aysan, appreciate the quick response!

Using app

About 1 hour

Total reviews

2

Average rating

4.0

5 / 5 Share

Jan. 29, 2026

Russell, He helped me solve the problem. Thank you!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 28, 2026

What an amazing service from Jazz helped me and went above and beyond her duty!!! What a fantastic experience!

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 28, 2026

Daisy helped me incredibly well with all my questions. She was very kind, patient, and clear in her explanations. I felt really supported the whole time.

Using app

About 5 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 28, 2026

Really efficient and fast assistance. Lara solved the problem in 3 minutes, making my job really easy! Thanks Lara!!!

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 28, 2026

Best support, thank you Asyan

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 28, 2026

FBP is a fantastic app that we've been using for well over a year now to host 2 for 1 and bundle deals for our products! It's extremely user friendly, setups for products are highly customisable, and the customer support is prompt and always helpful.

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to share your experience, and for being a valued customer for over a year! We're delighted that FBP has been a helpful tool for creating your promotional deals. Our team works hard to ensure the platform is both powerful and easy to use, so it's incredibly rewarding to read that you find it highly customizable and user-friendly. We're also very proud of our support team, so we'll be sure to pass on your kind words. We look forward to continuing to support your business!

5 / 5 Share

Jan. 27, 2026

OTTIMO

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 27, 2026

Lily in support was very supportive and this app has lot of functions packed in one which is very convenient.

Using app

19 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 26, 2026

Great app and REALLY great support team! Aida was really helpful and easily solved all my problems.

Using app

Almost 2 years

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! 😊Comments like yours truly make our day and motivate the whole team to keep delivering great support.

5 / 5 Share

Jan. 26, 2026

Excellent customer service team. Sally was very patient in providing assistance and resolving the issues I encountered.

Store

TTBICI

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words and for taking the time to share your feedback! We're truly delighted to hear that Sally was able to assist you patiently.

5 / 5 Share

Jan. 25, 2026

Sally is great customer care rep and helped me set up a free gift bundle on my site. the experience was fast, seamless, and looks great

Store

MIQO.US

Using app

11 days

Total reviews

3

Average rating

5.0

Developer Reply

We're thrilled to hear that. It means a lot to us when our team can make things easy and enjoyable for you.