All reviews

Rating Breakdown

  • 5
    97% (2,351 ratings)
  • 4
    2% (40 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (17 ratings)

Reviews with Text

  • 94% (2,272)
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5 / 5 Share

July 30, 2025

Under trial but everything is going well and the customer service agent (Sally) was very helpful

Store

Beinji

Using app

About 1 hour

Total reviews

3

Average rating

4.7

5 / 5 Share

July 30, 2025

Amazing and responsive support.Thanks Daisy!

Store

gbemi

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2025

Russell have a nice worker, fast and easy to work

Using app

12 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2025

Nice customer service, 24/7, Mike was exceptional! and resolve my questions and concerns

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 29, 2025

Store

TBAE

Using app

20 minutes

Total reviews

8

Average rating

5.0

5 / 5 Share

July 28, 2025

Exceptional, very helpful & friendly!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 28, 2025

Unlike many apps, the chat feature is FANTASTIC. And if you're lucky enough, you'll get to chat with MIKE, he truly is THE BEST!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 23, 2025

The plugin works very well, and you can always count on help from support. Aysan explained everything to me and helped me achieve what I wanted in a short time.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 3, 2025

App is great and support is really good. I had great help from Ben, Russell and Jazz when I had issues reinstalling after Black Friday sales.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2025

Great support. Russell rocks!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2025

Easy to use and perfect support (from Amy). My Problem was solved within minutes.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2025

I'm still learning my way around, but so far Daisy and the rest of the support team has been fantastic with helping me find what I need and adjust where required. Thank you!

Store

Pakks

Using app

About 7 hours

Total reviews

5

Average rating

4.4

5 / 5 Share

July 28, 2025

A big thank you to Jasmine and Ramona for their exceptional help! They were both incredibly supportive — they guided me through the creation of my first bundle, clearly explained several features of the app, and answered all my questions with patience and professionalism. They were responsive, efficient, and very pleasant throughout the entire process. Thanks to their support, everything is working perfectly. I highly recommend this app, especially for its outstanding customer service.

Using app

About 3 hours

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 30, 2025

The app has really helped my average order value. I would recommend 100% Customer support is also amazing. I wanted to modify an option on my website and russel was an amazing help and resolved it right away.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 27, 2025

Amy was super helpful.

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 27, 2025

Easy and fast to set up — Amy was SUPER helpful and quick with an issue I had too. Will deffo be using them a lot in the future!

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 26, 2025

Bemerkenswert ist der Kundensupport der immer hilft wenn man ein Problem hat! Danke besonders an Ramona!

Store

Glūck

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 26, 2025

Amazing App, Just like i wanted. Sally from Team FBP helped me setup the app, I tested out the features and they are amazing!

Store

Zoe Toy

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2025

Tommy helped us create a customized bundle experience first in a test store and then in a live store. He was very responsive, helpful and knowledgable. Thanks Tommy!

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2025

great experience with tommy

Using app

9 months

Total reviews

1

Average rating

4.0