Rating

5.0

feedback

140

Reviews

chart

#2,941

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    5%
  • Less than a month
    21%
  • Less than a year
    59%
  • More than a year
    9%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, highlighting its effectiveness in improving store conversions, the excellent customer service provided by the support team, and the ease of use and customization options available. Users appreciate the quick response times, helpfulness, and willingness of the support team to go above and beyond to assist with any issues or customizations needed. The app is praised for its seamless integration with different themes, fast loading speed, and the variety of features it offers for enhancing the shopping experience. Some users mentioned specific team members like Rita for their exceptional support and assistance. However, there were a few mentions of the app not meeting specific needs or having heavy scripts, but these were outweighed by the positive feedback overall.

Highlights

Positive customer service and support
Ease of use and customization options
Effectiveness in improving store conversions
Seamless integration with different themes
Fast loading speed and variety of features

Rating Breakdown

  • 5
    99% (139 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 7, 2024

This app works perfectly and has been so helpful for my store. The support team is super friendly and quick to resolve any issues. Highly recommend!

Using app

--

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 8, 2024

Great app, and their support is excellent! They respond very quickly and are always available to help us. Special thanks to Rita and Murs.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! Your review means a lot to our developers.

5 / 5 Share

Sept. 9, 2024

Very Good App. Support is Awesome.

Using app

About 2 months

Total reviews

8

Average rating

5.0

5 / 5 Share

June 26, 2024

Great app with a great team. The app at first did not meet our specific needs to have two separate shipping options for two types of users on our site, but within a day the developers created custom code just to make it work for us. Excellent customer service and a very customizable app. I recommend this!

Using app

About 2 months

Total reviews

1

Average rating

5.0

4 / 5 Share

June 19, 2024

I didn't use the app (didn't suit what I needed, which is specific), but the app developer reached out and tried their best to help.

Store

My Store

Using app

26 minutes

Developer Reply

Dear Sir/Madam, We are truly sorry that we couldn't meet your needs this time. We understand how important your specific requirements are, and we can easily address them with a simple one line of CSS code. This will ensure your store performs optimally by using the theme's font without any unnecessary duplication on our end. Thank you so much for giving our app a try. We genuinely appreciate you reaching out to us and wish you the best of luck with your store. Warm regards, Rita Cartylabs Founder

All reviews

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