Rating

5.0

feedback

139

Reviews

chart

#2,467

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    6%
  • Less than a month
    20%
  • Less than a year
    59%
  • More than a year
    9%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, highlighting the excellent customer service and support provided by the team. Users appreciate the quick responses, customization options, and the app's ability to improve conversions on their online stores. The support team, especially Rita, is praised for going above and beyond to help users with their specific needs and customizations. The app is described as easy to set up, feature-rich, and beneficial for increasing average order value and conversion rates. Some users mention that the app seamlessly integrates with their themes and provides a professional look to their stores. However, there are a few mentions of specific feature requests like discounts and sales bundles that users would like to see in future updates.

Highlights

Excellent customer service and support
Easy setup and customization options
Positive impact on conversions
Seamless integration with themes
Feature requests for discounts and sales bundles

Rating Breakdown

  • 5
    99% (138 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 8, 2024

Great app, and their support is excellent! They respond very quickly and are always available to help us. Special thanks to Rita and Murs.

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! Your review means a lot to our developers.

5 / 5 Share

Sept. 9, 2024

Very Good App. Support is Awesome.

Using app

About 16 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 26, 2024

Great app with a great team. The app at first did not meet our specific needs to have two separate shipping options for two types of users on our site, but within a day the developers created custom code just to make it work for us. Excellent customer service and a very customizable app. I recommend this!

Using app

About 2 months

Total reviews

1

Average rating

5.0

4 / 5 Share

June 19, 2024

I didn't use the app (didn't suit what I needed, which is specific), but the app developer reached out and tried their best to help.

Store

My Store

Using app

26 minutes

Developer Reply

Dear Sir/Madam, We are truly sorry that we couldn't meet your needs this time. We understand how important your specific requirements are, and we can easily address them with a simple one line of CSS code. This will ensure your store performs optimally by using the theme's font without any unnecessary duplication on our end. Thank you so much for giving our app a try. We genuinely appreciate you reaching out to us and wish you the best of luck with your store. Warm regards, Rita Cartylabs Founder

5 / 5 Share

April 26, 2024

The APP is really helpfull, we could increase our average value and also helped us to increase the conversions.

Using app

About 1 month

Total reviews

7

Average rating

5.0

All reviews

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